Quick automation for simple questions
May 21, 2020

Quick automation for simple questions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chatfuel

We use Chatfuel to help us automate simple Facebook requests. The system we have in place not only answers basic questions, but it also routes people to specific resources and notifies us if the automation ran into an issue. Chatfuel automation is great for after-hour requests and for simple questions.
  • Automate responses
  • Link to resources
  • Provide phone numbers
  • Setting it up is time-consuming.
  • It helped overall with visitor engagement.
The community is involved, but never really used their support.

Do you think Chatfuel delivers good value for the price?

Yes

Are you happy with Chatfuel's feature set?

Yes

Did Chatfuel live up to sales and marketing promises?

Yes

Did implementation of Chatfuel go as expected?

Yes

Would you buy Chatfuel again?

Yes

I definitely recommend Chatfuel for simple questions and sales funnels. It may not work very well if your questions cannot be quantified.