TrustRadius

Chatmeter vs. ReviewKite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatmeter
Score 9.0 out of 10
N/A
Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations, from the company of the same name in San Diego. Chatmeter also provides social media monitoring for brand reputation management, including trending hashtags, post and follower growth tracking, as well as geo-location tracking.N/A
ReviewKite
Score 0.0 out of 10
N/A
ReviewKite is an online reputation management tool designed to help businesses of all sizes build, monitor, and protect their online presence. ReviewKite lets users 1) set up automated review request campaigns to consistently generate more 5-star reviews, 2) monitor online reviews across 100+ platforms to stay informed about what customers are saying, 3) respond to negative feedback before it impacts a business's reputation, and 4) leverage positive reviews as social proof through…
$49
per month
Pricing
ChatmeterReviewKite
Editions & Modules
No answers on this topic
Solo
$49
per month
Agency
$129
per month
Enterprise
$349
per month
Offerings
Pricing Offerings
ChatmeterReviewKite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—All new users can start with a 14-day free trial, providing full access to ReviewKite’s features.
More Pricing Information
Best Alternatives
ChatmeterReviewKite
Small Businesses
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Medium-sized Companies
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Enterprises
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatmeterReviewKite
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatmeterReviewKite
Likelihood to Recommend
Chatmeter
I am responsible for responding to all reviews that are submitted for our company. We have over 200 locations and it would be time consuming to have to check each of these GMB profiles individually. Chatmeter provides a one-stop solution for quickly and efficiently managing our online reputation.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
Pros
Chatmeter
  • Track reviews by location and companywide.
  • Respond to reviews promptly.
  • Quickly compare and contrast review performance by quarter, year or all-time by location or across the whole company.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
Cons
Chatmeter
  • The AI response tool is helpful, but should not be used without tweaks.
  • Some review platforms do not allow responding from within Chatmeter.
  • The social dashboards are not up-to-date with relevant metrics. Some posts show zero engagement when in reality, it has over 100 likes and 30 shares.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
Usability
Chatmeter
It's great overall. There's a few areas where improvements could be made. I've been pleased with the updates we've seen since we started using Chatmeter several years ago.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
Alternatives Considered
Chatmeter
Before we decided to go with Chatmeter, we looked strongly at Reputation.com. This was several years ago, so I am not as familiar with how they compare now, but at the time we felt that we could get the functionality we wanted and needed from Chatmeter at a better price than Reputation.com.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
Return on Investment
Chatmeter
  • Thanks to Chatmeter, we have consistently improved our online reputation year-over-year in the number of reviews and average rating.
  • Chatmeter's analytics tools allow us to effectively measure our online reputation gains for the year and compare against prior years.
  • We've been able to drastically improve our online reputation thanks to its quick and efficient interface.
AB
Adam Buckallew
Members Relations Manager
Read full review
ReviewKite
No answers on this topic
ScreenShots

ReviewKite Screenshots

Screenshot of the Brand Dashboard used to monitor reviews and campaign performance across 100+ review sites. This dashboard can be hosted on a custom domain and password protected for secure sharing with stakeholders.Screenshot of the Review Funnel Customizer. All of the colors, text, and even domain and favicon can be customized to match any brand.Screenshot of the Email Sequence Editor, used to customize review request email templates and automate follow-ups. The email sending schedule, custom sender account, and dynamic personalization snippets can be customized.Screenshot of the Locations Table. This offers a high level overview of each business location with options to drill down into the data for a more granular look at the brand's overall online reputation.Screenshot of the Reviews Table used monitor all online reviews across 100+ review platforms, including niche industry sites.