Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatty Insights
Score 0.0 out of 10
Small Businesses (1-50 employees)
Chatty Insights provides in-depth customer interviews with the scale of a survey. Chatty Insights is a platform for understanding customer behavior at any scale, in any language, fast. Its AI-driven interviews are designed to be as simple as a survey with the depth of detailed research, to discover customer needs and decision drivers. The user can share an interview link with customers or embed within the product , and Chatty Insights' AI…
$150
per month 3 Seats
Kantar Media
Score 8.0 out of 10
N/A
Kantar's Advertising and Paid Search Intelligence products connects data across advertising activities (spend, creative, channel, and media) to enable clients to optimise media and marketing strategies.N/A
Mintel
Score 6.0 out of 10
N/A
Mintel is a market intelligence platform and provider of industry specific information and analysis.N/A
Pricing
Chatty InsightsKantar MediaMintel
Editions & Modules
Pro
€150
per month 250 interviews/mo, 3 Team Seats
Scale
€350
per month 600 interviews/mo, 5 Team Seats
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chatty InsightsKantar MediaMintel
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPricing in Mintel's "Reports Store" is based on industry and specific market.
More Pricing Information
Community Pulse
Chatty InsightsKantar MediaMintel
Features
Chatty InsightsKantar MediaMintel
Financial Research
Comparison of Financial Research features of Product A and Product B
Chatty Insights
-
Ratings
Kantar Media
-
Ratings
Mintel
7.5
1 Ratings
10% below category average
Industry-Specific Information00 Ratings00 Ratings9.01 Ratings
Search Tools00 Ratings00 Ratings6.01 Ratings
Market Research
Comparison of Market Research features of Product A and Product B
Chatty Insights
-
Ratings
Kantar Media
-
Ratings
Mintel
5.8
1 Ratings
22% below category average
Competitor Research00 Ratings00 Ratings3.01 Ratings
Consumer Feedback00 Ratings00 Ratings8.01 Ratings
Competitor alerts00 Ratings00 Ratings3.01 Ratings
Market Insights and Reports00 Ratings00 Ratings9.01 Ratings
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User Ratings
Chatty InsightsKantar MediaMintel
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
Chatty InsightsKantar MediaMintel
Likelihood to Recommend
Chatty Insights
No answers on this topic
Kantar
For agencies, Kantar Advertising and Paid Search Intelligence can help inform spending in a more intelligent way and optimise performance when it comes to campaigns; however for smaller brand owners the cost and scope may be prohibitive and as such may not be a one size fits all model, unfortunately. Conclusively, to get a foot ahead the competitive with increased market intelligence it can be the ideal choice
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Mintel
If you are new to an consumer-facing industry and want to get the lay of the land, this would be a great product for you. It could help you understand consumer wants and motivators, and would be helpful for keeping up with an industry, and for developing your own stance within that industry. If you're an agency, supporting a brand, Mintel is helpful when trying to develop brand strategies (branding, which claims are best to highlight, consumer profiling, etc).
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Pros
Chatty Insights
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Kantar
  • Agility
  • User interface
  • ROI from improved Paid media Performance
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Mintel
  • beautiful graphs and visualizations that can easily be taken and put into your reports.
  • a wide variety of topics and industries covered
  • Mintel customer service reps are extremely responsive and are always willing to help you dig deeper into a topic if needed
  • data accessibility -- you can download a pdf report, raw data, or just read articles
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Cons
Chatty Insights
No answers on this topic
Kantar
  • Help and support agents
  • Timely updates at times, not on par with others'
  • Lack of intuitive recommendations feature / insights manager
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Mintel
  • it would be nice if Mintel got even more specialized with some of their industry/product groups. For example, we wanted to do research on what was happening in the consumer orthodontia space, but the best we could do is get info on consumer feelings around oral healthcare products like toothpaste, mouthwash, etc.
  • If they offered a B2B version of this tool, that would be game changing.
  • Affordability. Individual reports are quite expensive, but getting an annual subscription is probably also prohibitive for smaller businesses
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Alternatives Considered
Chatty Insights
No answers on this topic
Kantar
It's clear that Kantar Advertising and Paid Search Intelligence is the established player; and from the experience that we've had I would have no hesitation in recommending Kantar Advertising and Paid Search Intelligence, however my experience is a lot more in tune with this than others. Others such as BrandVerity can seem a little overwhelming to a newcomer as well
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Mintel
No answers on this topic
Return on Investment
Chatty Insights
No answers on this topic
Kantar
  • Increased ROI 10x compared to previous solution in first two years
  • Improved market share of partner brand ahead of expectation
  • Opened up confidence of branching out into new markets internationally
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Mintel
  • Mintel industry data has been the backbone of our agency's blog, email and marketing eblasts, which helps position us as a thought-leader.
  • I can't say that Mintel stats single-handedly won some new business pitches for us, but adding Mintel stats to a pitch (especially one that we might be somewhat new to), has certainly strengthened our pitch and made us look like confident experts.
  • when we've supported a client with a new product launch, we've used Mintel to develop an actionable plan about brand positioning, which claims to highlight and how their product will fit in the competitor landscape.
Read full review
ScreenShots

Chatty Insights Screenshots

Screenshot of the interview setup process.Screenshot of the AI's dynamic adaption to customer responses.Screenshot of the dashboard.Screenshot of Chatty Insights' additional features.