Check Point Infinity MDR vs. LevelBlue Managed Security Services vs. SentinelOne Vigilance

I believe for anyone running Check Point Firewalls, there is a big benefit. Their MDR team and pro service folks are extremely knowledgeable on their products, and very quick to implement fixed if needed. If you are also running endpoint, or harmony email (Avanan) it's a no brainer. If don't run any Check Point Products, it might make more sense to find the best bang for your buck based on reviews and feedback from current clients.

Incentivized

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

Incentivized

Suitable for any company/client that is willing to spend the appropriate amount to support an SOC service.

Incentivized

• Responsiveness for sure.
• Transparency. You have the ability to go back through the tickets and see the work they are doing.
• Competency. We have had a few events, and their staff is always on top of corrective action and communication.

Incentivized

• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

Incentivized

• AI/ML based detection engine has not missed a single known threat since installed
• [SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
• Easy to use online console works on any connection
• Integration with out Okta SSO MFA and Identity cloud

Incentivized

• They could improve the active directory integration to support windows server version that are technically out of support.
• Maybe have a proactive feature that detects things they can integrate into MDR and track them.

Incentivized

• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

Incentivized

• [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
• Ability to extract notes and incidents to our SIEM would be great
• A customer success manager would be a nice addition

Incentivized

Only because there is not a good mobile app for it. Other than that it's great. If there was a mobile app for this product, it would be a perfect 10/10 for sure.

Incentivized

There is a learning curve to understand and analyse detections, but that is to be expected for a versatile endpoint detection and response tool.

Incentivized

We selected the Check Point MDR service largely because we are a Check Point Infinity client. I have to say, I thought that we would be trading a bit of cost, and ease of integration for slower response or less attention to detail, but that could not be further from the truth. I have been extremely satisfied with what they have been able to alert, detect and prevent in our environment.

Incentivized

We have not really looked at other products.

Incentivized

SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.

Incentivized

• They have literally saved us from fraud and reputation damaging issues by the speed at which they detect someone's email has been compromised. I would say the last one was within 15 minutes. The fraudsters only got 2 emails out before we intervened.
• I don't know that you can put a price on them quarantining an infected workstation at 2am when you are sleeping, and it's about 1/1000 the cost of hiring a 3rd shift network admin.

Incentivized

• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

Incentivized

• 100% EPP and EDR since implemented - ZERO COMPROMISES
• Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
• Easy to install endpoint

Incentivized