Checkbook.io vs. Foundation Software Construction Accounting

I answered this in my initial response

Working as a general contractor or subcontractor, I highly recommend Foundation Software Construction Accounting. I would not recommend it for anything outside construction, but it could still be used for other businesses.

Incentivized

• in my opinion, ignoring customer service issues
• I think taking an unacceptable time to get back to their clients
• restating the obvious
• never resolving clients' concerns

• Invoicing
• Reports
• Payroll

Incentivized

• Customer Service
• Troubleshooting
• Timely Responses
• In my opinion, Everything

Incentivized

• I think A/P Invoice approval could be much smoother.
• Purchase orders should be more detailed able to be issued and easily modified and enter invoices against them.
• A/P check distribution should let you select checks for ACH payment and printed check in the same run.

Incentivized

There are some things it lacks, certain reports or history audits. I have to call them to do certain things-submit a ticket and wait on someone to call back instead of getting someone immediately. Especially if it's urgent. I have to wait on them to push an update-and they usually run a week or 2 later- to pull quarterly or annual tax forms.

I give Foundation Software Construction Accounting this rating because once you learn the software and how detailed its with multiple steps to complete transactions, it is very user friendly and keeps you from making user errors.

Incentivized

"Support" takes way too long and they never seem to be able to fix the issues. Personally, I think the support departments name should be changed to "State Your Issues and We Will Take Our Sweet Time Getting Back To You and We Will Never Truly Fix Your Issues"

Support is usually pretty great. Most of the time return calls to tickets logged are fairly quick. Most everyone is knowledgeable and helpful.

the person from them was impatient and would make comments about we've been over this

Personally,
I did not have a hand in deciding the software, but for our company is has not
led to increased productivity or made things easier. It has been more difficult
for payroll to be inputted correctly and the payroll reports for certified
payroll often come out incorrect and we need to manually figure out how to correct
the issues and get them in correctly

Incentivized

• Financial Management
• Return on Investmetn
• Job Costing

Incentivized