CheckPoint vs. Swift Digital

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

Incentivized

it's well suited to a business that relies on constant email marketing and to keep in contact with leads or customers. This is the heartbeat of business and suits us. We can segment qualified leads, data scores, track campaigns and effectively save time to work on other customer campaigns. If you are a smaller business that only sends one email a month, it's not for you. This software is very sophisticated and can be technical in the beginning.

• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

Incentivized

• drag-and-drop campaign builder
• email templates
• lead scoring
• Analytics

• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

Incentivized

• More email flexibility would be good.
• Simplify the modules-there is a lot, and it can be overwhelming.

Every dollar to CheckPoint is a wasted dollar.

Incentivized

Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

Incentivized

There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

Incentivized

We looked into Swift based upon a recommendation. We have previously used ActiveCampaign but found it very clunky for what we wanted to use it for. We also looked into Pardot, but was on the other end of the spectrum, it had far too many features, complexities and required an implementation specialist at our expense of $15K. Swift was just the right fit for us, and we like knowing that our data is kept in Australia

• ROI is satisfactory because it is doing the basics of preventing malware infections

Incentivized

• Better lead quality
• Has allowed us to close clients quicker.
• Higher ROI
• Access to much more targeted customer data
• Getting used to the software took more time thn anticipated