ChiroTouch vs. DbVisualizer

ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.

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Seamlessly querying PostgreSQL/PostGIS, Oracle, SQL Server, and SQLite from one interface without switching tools. The intelligent autocomplete and schema browsing make it ideal for writing queries and understanding unfamiliar databases. Complex performance tuning, deep monitoring, and automated backup/recovery require specialized DBA tools. Performance degrades with tens or hundreds of thousands of rows; command-line tools or ETL solutions are better suited to bulk data processing.

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Invited by the Vendor

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• Allows for a lot of customization that can make the software work well for small and large practices
• Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
• Manages all your patient data in one place
• Uses iPad apps as well as desktop applications

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Out-of-the-box support for many different databases.
• Intuitive UI for interacting with data.
• Flexibility of SQL Commander for writing scripts.
• Great support for working with JSON data in recent updates.
• Database connections over SSH.
• Table relationship visualization is very helpful.
• The tree view is well organized in how it splits out schemas.

• There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
• The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
• The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Small, but noticeable: it would be nice to be able to highlight just one column of a data output for copy/paste by clicking on the column header (a feature some of us are accustomed to from SQL Server Management Studio)
• Is there an ability to bulk import an excel file to a table in a connected SQL Server in DbVis? If so, I haven't figured that out yet. I still largely use Microsoft SSMS to import data to our team's personal SQL Server, but can easily query that server via DbVis)
• (I really don't have any major complaints - our company has tried to steer users toward DBeaver for YEARS, which I cannot stand. DbVis knocks the beaver out of the water)

ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We never had problems with it. It is able to connect to all data sources (Oracle, Informix, DB2, SQL Server) that we currently use.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It does what we need it for, which is manipulate data, check connections, visualize database structures, check on user rights, or even just version checks on the used databases. The 'type to get to table name' feature is often irrational in behaviour, which leads to frustration. The start-up time could be much better, and the UI changes between versions are sometimes a hassle for us when buttons are suddenly moved or their appearance changes. We use a wide variety of DBVis versions on customer installations (which use the once-bought version), and differences in the look and feel between versions sometimes slow us down.

Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

A+ Customer Support in all areas of ChiroTouch!

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Never used

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If you are not happy with your trainer, ask for someone new.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

[DbVisualizer] is pretty easy to use compared to IntelliJ because of it's simplicity. The performance is very good, it feels as good as a native application compared to the other two softwares I used for the same purpose. It's very cheaper compared to the other two tools and that's a big selling point.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
• ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
• We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive: Real time saver when working across multiple databases. At least 30-40 mins a day are saved
• Positive: Helpful for the 'quick DBA' tasks without switching to the native tools: approx 1-2 hours saved weekly
• Positive: Easy switch between environments / schemas / etc without hassle: saved at least an hour daily