ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
$159
per month
Simcenter STAR-CCM+
Score 9.6 out of 10
N/A
Simcenter, from Siemens, is a suite of simulation tools and software. STAR-CCM+ is a multiphysics computational fluid dynamics (CFD) to study how products operate under real-world conditions.
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
A case where you are interested in modeling various physics such as Aerodynamics, Hydrodynamics, Heat Transfer & Thermal Management, Multiphase Flow, Fluid-Structure Interaction (FSI), Combustion & Reacting Flows, Aeroacoustics, Electrochemistry, and Electromagnetics. STARCCM+ is recommended. But if your interest is complex Structural dynamics, durability, or Motion analysis, etc. better to go with other tools.
Post-processing results is also very intuitive, making extracting results very enjoyable and easy to use.
The Advanced rendering options that are available in STAR CCM+ can really help make very well-generated videos that can make the simulation easy to visualize, share with non-technical engineers, and showcase the study done.
There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
Maybe a little bit on the automation side and if you want to script something, if you want to automate procedures, that happens through every simulation round that you have. That part could be a little bit cumbersome right now, depending on the operating system that you use.
Introducing the software on other platforms like Mac OSS.
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
STAR CCM+ technical support was very quick to respond when a ticket was raised for issues. For support in setting up a test case for the Lagrangian particle tracking technique, a support assist agent was assigned immediately, and after having a detailed discussion, my problem was understood by them, and a suitable test case was shared, which I was able to understand and use to build my case.
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
Competitive tools, both Fluent and STARCCM+, but the user interface and ease of learning, along with everything in a single interface, and a wide variety of proven physics capabilities, along with good scalability and automation, made the choice easy for me. Also, the user guide and tutorials available to explore various kinds of Physics capability, and A single license for access to all physics, also made it easy.
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
