Chowly vs. Compeat, with Ctuit Radar

I would not recommend Chowly to any restaurant that is trying to push orders through to their POS from a third party delivery site. Any restaurant would be much better off finding a third party site that integrates directly with their POS. Using Chowly was more of a headache than it needed to be and our company switched to Checkmate (also not great) after a year with Chowly.

Incentivized

Compeat is very well suited for large, sit down dining restaurants and can be too much for smaller scale establishments.

Incentivized

• Responsive support team
• Their team's knowledge of Toast POS
• Their sales team is aggressive and confident in their product

Incentivized

• It is a reliable accounting system, I like the fact that all transactions are recorded and not possible to change it after it is posted.
• Inventory is very useful and you can scan items to help with the counting.
• DSR are pulled automatically from our POS System
• Bank Reconciliation is pretty easily be done and the bank extract can be imported into the system, Compeat matches transaction automatically.

Incentivized

• Promises of ways to avoid mapping errors were never followed through on
• Many mapping errors which required constant attention
• To use requires multiple hidden modifiers in Toast, clogging up the menu

Incentivized

• Reporting Reporting Reporting
• Customer Service
• Lack of AUTO IMPORT FEATURE TO ACCOUNTING SOFTWARE

Chowly was not as good as Checkmate, though I cannot in good faith recommend either. We ended up switching over to Checkmate after a year with Chowly due to our dissatisfaction with the service.

Incentivized

Much better and more willing to "build" a product that works for our company.

Incentivized

• Required a lot of attention from upper management to maintain
• Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
• Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.

Incentivized

• It helps us keep our costs manageable, we can keep our theoretical costs within 1% of our actual costs.
• Creating shopping lists and par levels makes purchasing less daunting and saves hours in time.

Incentivized