What users are saying about
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13 Ratings
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Score 8.1 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    1.0

    DEAR Systems, by Cin7

    10%
    3 Ratings

    iMagic Inventory Software

    N/A
    0 Ratings

    Likelihood to Renew

    9.1

    DEAR Systems, by Cin7

    91%
    1 Rating

    iMagic Inventory Software

    N/A
    0 Ratings

    Support Rating

    1.0

    DEAR Systems, by Cin7

    10%
    2 Ratings

    iMagic Inventory Software

    N/A
    0 Ratings

    Likelihood to Recommend

    Cin7

    The software was well suited to small businesses who manufacture and sell on line and who have to manage batch codes however they are now pricing themselves out of the market. Customer service is terrible
    Read full review

    iMagic Software

    No answers on this topic

    Pros

    Cin7

    • Xero Online Accounting Integration - 100% reliable
    • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
    • Support - Really efficient dealing with technical issues and more generic issues equally well
    • Financial control of delivery notes and purchase invoices provides excellent data integrity
    • Easily add new cost variables such as shipping costs, managed easily
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    iMagic Software

    No answers on this topic

    Cons

    Cin7

    • Support
    • Bugs
    • Website Functionality
    • Down-time
    • Glitchiness
    Read full review

    iMagic Software

    No answers on this topic

    Pricing Details

    DEAR Systems, by Cin7

    Starting Price

    $325 per month

    Editions & Modules

    DEAR Systems, by Cin7 editions and modules pricing
    EditionModules
    Standard$3251
    Manufacturing$5252
    Retailing$4753

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Discount available for annual subscription and billing (equal to one month free).

    iMagic Inventory Software

    Starting Price

    $0

    Editions & Modules

    iMagic Inventory Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cin7

      It does what it says on the tin.
      Read full review

      iMagic Software

      No answers on this topic

      Support Rating

      Cin7

      Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
      Read full review

      iMagic Software

      No answers on this topic

      Alternatives Considered

      Cin7

      • DEAR does what it says on the tin. We see great feedback from our peers.
      • Unleashed, I found support poor (but over two years ago).
      • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
      Read full review

      iMagic Software

      No answers on this topic

      Return on Investment

      Cin7

      • Lost company time
      • Effective inventory management
      • Mostly does the job it's supposed to
      Read full review

      iMagic Software

      No answers on this topic

      Add comparison