CINNOX vs. Customer.io
CINNOX vs. Customer.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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CINNOX | N/A | CINNOX is a SaaS platform designed to elevate customer and staff experiences with omnichannel engagement and analytics solutions. It helps businesses to CONNECT, ORCHESTRATE, and EVALUATE all of their customers’ conversational interactions in order to deliver seamless humanised customer engagement that delights and exceeds expectations. | N/A | |
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
CINNOX | Customer.io | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | ||||||||||||||
More Pricing Information |
CINNOX | Customer.io | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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CINNOX | Customer.io | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CINNOX | Customer.io | |
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Likelihood to Recommend | - (0 ratings) | 9.8 (8 ratings) |
CINNOX | Customer.io | |
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Likelihood to Recommend | M800 Limited (Cinnox) No answers on this topic | Customer.io |
Pros | M800 Limited (Cinnox) No answers on this topic | Customer.io |
Cons | M800 Limited (Cinnox) No answers on this topic | Customer.io |
Alternatives Considered | M800 Limited (Cinnox) No answers on this topic | Customer.io |
Return on Investment | M800 Limited (Cinnox) No answers on this topic | Customer.io |
ScreenShots | CINNOX Screenshots | Customer.io Screenshots |