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CINNOX

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What is CINNOX?

CINNOX is a SaaS platform designed to elevate customer and staff experiences with omnichannel engagement and analytics solutions. It helps businesses to CONNECT, ORCHESTRATE, and EVALUATE all of their customers’ conversational interactions in order to deliver seamless humanised customer engagement that delights and exceeds expectations.

Categories & Use Cases

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Easily track performance and resources to keep the business agile with the full scope of your business communications in one place
Let customers connect with your business on any channel they prefer, and keep the conversation going from channel to channel with a unified interface and communication records
Unify offline and online calls in one. Upload your own video ads to play during calls
Protect your business with a flexible and advanced range of security settings and standards
See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reporting
See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reporting
Start 1-1 video calls for live retail experiences, or launch video conferencing to connect with clients and colleagues at the click of a button
Add our leading widget for live chats and calls straight from your website or mobile app. Send files, images, and seamlessly witch between chat, voice, and video calls

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