TrustRadius

CIRA vs. OneSignal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CIRA
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
CIRA is a digital assistant platform designed for financial services enterprises, designed to help drive customer experience and business efficiency. Built from CogniCor's financial services expertise and trained with 200,000+ enterprise documents, CIRA offers banks, insurance and wealth management companies an intuitive way to build AI-powered digital assistants. The companies can build digital assistants by choosing from a pre-built knowledge template which can be enhanced by digital…N/A
OneSignal
Score 8.0 out of 10
N/A
OneSignal’s omnichannel customer engagement platform offers push notifications, email, in-app messages, and SMS. OneSignal’s automated customer Journeys and one-off campaigns allow users to create messaging strategies that convert, inform, and retain audiences, with little to no coding required for setup.
$19
per month
Pricing
CIRAOneSignal
Editions & Modules
No answers on this topic
Growth
19+
per month
Professional
999+
per month
Free
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
CIRAOneSignal
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
CIRAOneSignal
Best Alternatives
CIRAOneSignal
Small Businesses
Front
Front
Score 9.1 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CIRAOneSignal
Likelihood to Recommend
-
(0 ratings)
10.0
(9 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
7.1
(2 ratings)
User Testimonials
CIRAOneSignal
Likelihood to Recommend
CogniCor Technologies
No answers on this topic
OneSignal
I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.
CB
Cristina Bunea
Co-Founder
Read full review
Pros
CogniCor Technologies
No answers on this topic
OneSignal
  • Send instant notifications without any delay.
  • Provide all the necessary features for testing.
  • Highly cost effective.
  • Great system to handle huge volume.
  • Great customer support.
Ashutosh Kumar | TrustRadius Reviewer
Read full review
Cons
CogniCor Technologies
No answers on this topic
OneSignal
  • Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
  • Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
  • Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.
Ramón Carmona Medina | TrustRadius Reviewer
Ramón Carmona Medina
Co-Founder and CMO
Read full review
Usability
CogniCor Technologies
No answers on this topic
OneSignal
I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.
Ramón Carmona Medina | TrustRadius Reviewer
Ramón Carmona Medina
Co-Founder and CMO
Read full review
Support Rating
CogniCor Technologies
No answers on this topic
OneSignal
Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.
Chad Carman | TrustRadius Reviewer
Chad Carman
Digital Media Director
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Alternatives Considered
CogniCor Technologies
No answers on this topic
OneSignal
In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.
Mochammad Zachri | TrustRadius Reviewer
Mochammad Zachri
Software Developer
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Return on Investment
CogniCor Technologies
No answers on this topic
OneSignal
  • OneSignal has allowed us to grow number of subscribers in a short time.
  • We are able to send our news and offers easily and instantly.
  • We have become able to drive more website traffic and increase in sales.
Nabin Poudel | TrustRadius Reviewer
Read full review
ScreenShots