Cost-effective way to have a direct connection with your userbase
November 07, 2019

Cost-effective way to have a direct connection with your userbase

Chad Carman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneSignal

We use OneSignal to send push notifications via our website as well as through our mobile app. The Marketing department utilizes to push critical messages that we think our constituency cares about. The notifications allow us to generate significant traffic at an extremely affordable rate compared to some of the other mediums.

Pros

  • Easy scheduling.
  • Connects with Wordpress for hands-off notifications.
  • Simple user interface for composing messages.
  • Segmentation.

Cons

  • Scheduling to multiple mediums can be difficult - for instance, we have to do separate notifications for our app and website.
  • We've seen direct-purchase conversions on new offers.
  • It does a great job of driving traffic to off-site locations like YouTube for new videos.
Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.

Do you think OneSignal delivers good value for the price?

Yes

Are you happy with OneSignal's feature set?

Yes

Did OneSignal live up to sales and marketing promises?

Yes

Did implementation of OneSignal go as expected?

Yes

Would you buy OneSignal again?

Yes

ActiveCampaign, Mailchimp, Constant Contact, Sprout Social, Agorapulse, CloudFlare, Shopify Plus, Facebook for Business, Facebook Pages Manager, Workplace by Facebook, Bitly, Dropbox Business
OneSignal is fantastic for getting push messages out on new content, special offers, and anything that someone visiting your website would generally be interested in. Keeping your content engaging is a great way to build an organic audience in a world that relies on social media traffic to fuel web traffic. It has a big opportunity to be overused, however.

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