What users are saying about
5 Ratings
2 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

CiraSync

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Anonymous | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CiraSync
ConvergeHub
8.3
Customer data management / contact management
CiraSync
ConvergeHub
9.0
Workflow management
CiraSync
ConvergeHub
9.0
Territory management
CiraSync
ConvergeHub
8.0
Opportunity management
CiraSync
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
CiraSync
ConvergeHub
7.0
Contract management
CiraSync
ConvergeHub
8.0
Quote & order management
CiraSync
ConvergeHub
9.0
Interaction tracking
CiraSync
ConvergeHub
8.0
Channel / partner relationship management
CiraSync
ConvergeHub
8.0

Customer Service & Support

CiraSync
ConvergeHub
7.0
Case management
CiraSync
ConvergeHub
7.0

Marketing Automation

CiraSync
ConvergeHub
9.0
Lead management
CiraSync
ConvergeHub
9.0
Email marketing
CiraSync
ConvergeHub
9.0

CRM Project Management

CiraSync
ConvergeHub
9.0
Task management
CiraSync
ConvergeHub
9.0
Billing and invoicing management
CiraSync
ConvergeHub
9.0
Reporting
CiraSync
ConvergeHub
9.0

CRM Reporting & Analytics

CiraSync
ConvergeHub
8.0
Pipeline visualization
CiraSync
ConvergeHub
8.0
Customizable reports
CiraSync
ConvergeHub
8.0

Customization

CiraSync
ConvergeHub
7.5
Custom fields
CiraSync
ConvergeHub
8.0
API for custom integration
CiraSync
ConvergeHub
7.0

Platform

CiraSync
ConvergeHub
9.0
Mobile access
CiraSync
ConvergeHub
9.0

Security

CiraSync
ConvergeHub
9.0
Role-based user permissions
CiraSync
ConvergeHub
9.0

Pros

CiraSync

  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Anonymous | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

CiraSync

  • I'd like to see a few different options regarding licensing option.
Anonymous | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Support Rating

CiraSync

CiraSync 8.7
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
Anonymous | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Alternatives Considered

CiraSync

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Anonymous | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

CiraSync

  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Anonymous | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

CiraSync

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CiraSync Editions & Modules

Additional Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CiraSync
9.7
ConvergeHub
8.0

Support Rating

CiraSync
8.7
ConvergeHub

Add comparison