Circlewise vs. Solid Commerce

Before learning about Circlewise, I had to manually perform tasks through Google Analytics and Excel to receive the general traffic reports on my website. However, with this simple and beautifully designed software, all the work is done automatically.- Circlewise is a great tool for anyone who wants to take their business to the next level.

Incentivized

Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.

Incentivized

• Circlewise has been a great help in connecting with bloggers and affiliate partners.
• It is a well-functioning platform with a user-friendly interface that makes reporting very simple.

Incentivized

• It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
• It allowed for multiple skus to change price.
• It allowed for SKU segmentation and multiple attribute tagging.
• When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.

Incentivized

• I find that communication with the team can be somewhat difficult.
• Regarding the software, it would be great to include hyperlinks in the publishers' profile with the content published by the affiliates.

Incentivized

• As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
• At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
• We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
• We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.

Incentivized

ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets

Incentivized

• In my very personal opinion, I can say that I feel that we have not found any negative aspects of this product that could have a bad effect on us in our work.

Incentivized

• They helped us grow significantly from a small e-comm business to almost triple our size in four years.
• They led us to know where our breaking points are in a same day service oriented environment.
• They have great segmentation of SKUs and different pricing options of SKUs.
• They did have some creative thinkers to help their customers but I wouldn't know if they are still there.

Incentivized