Solid Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Solid Commerce
Score 4.0 out of 10
N/A
Solid Commerce is a cloud-based channel and marketplace selling solution that integrates with a number of marketplaces, along with the users ERP, warehouse management application, accounting system, etc. to provide integrated management of orders, inventory, and logistics, as well as get discounts on shipping with major carriers and manage content about products on all marketplaces.N/A
Pricing
Solid Commerce
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Solid Commerce
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Solid Commerce
Considered Both Products
Solid Commerce
Chose Solid Commerce
ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment …
Top Pros
Top Cons
Best Alternatives
Solid Commerce
Small Businesses

No answers on this topic

Medium-sized Companies
Folloze
Folloze
Score 9.4 out of 10
Enterprises
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Folloze
Score 9.4 out of 10
All AlternativesView all alternatives
User Ratings
Solid Commerce
Likelihood to Recommend
4.0
(1 ratings)
User Testimonials
Solid Commerce
Likelihood to Recommend
Solid Commerce
Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
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Pros
Solid Commerce
  • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
  • It allowed for multiple skus to change price.
  • It allowed for SKU segmentation and multiple attribute tagging.
  • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
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Cons
Solid Commerce
  • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
  • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
  • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
  • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
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Alternatives Considered
Solid Commerce
ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
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Return on Investment
Solid Commerce
  • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
  • They led us to know where our breaking points are in a same day service oriented environment.
  • They have great segmentation of SKUs and different pricing options of SKUs.
  • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
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