51 Ratings
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Score 9.3 out of 100
48 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Cisco 5520 Wireless Controller is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.7

Cisco 5520 Wireless Controller

97%
11 Ratings
8.7

Cisco 8540 Wireless Controller

87%
27 Ratings

Likelihood to Renew

9.1

Cisco 5520 Wireless Controller

91%
1 Rating

Cisco 8540 Wireless Controller

N/A
0 Ratings

Usability

Cisco 5520 Wireless Controller

N/A
0 Ratings
8.2

Cisco 8540 Wireless Controller

82%
1 Rating

Support Rating

9.2

Cisco 5520 Wireless Controller

92%
8 Ratings
9.0

Cisco 8540 Wireless Controller

90%
2 Ratings

Likelihood to Recommend

Cisco 5520 Wireless Controller

I consider that its implementation is recommended for configurations where the amount of access points exceeds 50 devices and the performance exceeds 4 Gbps. In environments where the access point density is less than 10 units, we can use the option of Express Mobility.
Erik Velasquez | TrustRadius Reviewer

Cisco 8540 Wireless Controller

[Cisco 8540 Wireless Controller's] software quality has been shed in recent years. The only problem I have with it is its inability to work with older Cisco Access Points. However, that's to be expected for any deployment. While the controller's UI works well, some areas could be improved. API integrations lack flexibility. [I feel] it's time for policy redesign. It can be a little difficult to determine coding quality.
Nilufa Hossain | TrustRadius Reviewer

Pros

Cisco 5520 Wireless Controller

  • It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
  • The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
  • The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
  • The WLC has an interesting feature of visibility of the traffic of the internal network.
Gabriel Silva | TrustRadius Reviewer

Cisco 8540 Wireless Controller

  • The GUI on the Cisco 8540 WLC is much better designed than other Cisco products. Its easy to navigate between the different settings to find what is needed.
  • The AP groups allows touching multiple APs at one time.
  • It also allows us to create standard SSIDs that can be used at all sites that connect back to it, this saves a lot of time instead of hitting each site with a local controller.
Richard Dean | TrustRadius Reviewer

Cons

Cisco 5520 Wireless Controller

  • We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
Aaron Oberman | TrustRadius Reviewer

Cisco 8540 Wireless Controller

  • Code quality is a bit hit and miss. This will be great for a while, then things will be bad for a while, then we'll do it again. The UI of the controller works, but could do with a refresh, and I would like to see some improvement on layout and organization.
  • The constant code/firmware upgrades and the QA of new code could be better.
  • Maybe the compatibility with old Cisco Access Points could be improved, but it's normal in all kinds of deployments.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco 5520 Wireless Controller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 8540 Wireless Controller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 5520 Wireless Controller

Cisco 5520 Wireless Controller 9.1
Based on 1 answer
It works great and [we] will definitely renew.
Anonymous | TrustRadius Reviewer

Cisco 8540 Wireless Controller

No score
No answers yet
No answers on this topic

Usability

Cisco 5520 Wireless Controller

No score
No answers yet
No answers on this topic

Cisco 8540 Wireless Controller

Cisco 8540 Wireless Controller 8.2
Based on 1 answer
Very well made product. Very stable. We have had no issues administering the 8540.
Richard Dean | TrustRadius Reviewer

Support Rating

Cisco 5520 Wireless Controller

Cisco 5520 Wireless Controller 9.2
Based on 8 answers
Cisco is always available if we need support. If they are unable to solve the problem right away, they will reach back to us in a timely manner and advise what we need to do. Their team provides additional guidance as well if we hit any stumbling blocks. Their service has been great.
Anonymous | TrustRadius Reviewer

Cisco 8540 Wireless Controller

Cisco 8540 Wireless Controller 9.0
Based on 2 answers
It is a better product. The evolution is positive.
Carlos Zacarias Hernandez | TrustRadius Reviewer

Alternatives Considered

Cisco 5520 Wireless Controller

Cisco is the most stable company in switching parts including wireless, and it has the most powerful support team with a lot of online documents, community, and market share so when you get stuck, you can find support from anywhere. And usually, you won't need it as its product is very stable and reliable.
Girgis Hady | TrustRadius Reviewer

Cisco 8540 Wireless Controller

We have [done] some work before with the Cisco 3504 product, but the more recent Cisco 8540 Wireless Controller provides a wider range of capabilities for managing the wireless network and each individual device [and] also being able to handle more users. Unfortunately, we didn't test and deploy equivalent products from other concurrent companies.
João Almeida | TrustRadius Reviewer

Return on Investment

Cisco 5520 Wireless Controller

  • [It provides] centralized management.
  • Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
  • Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
  • Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
Aaron Oberman | TrustRadius Reviewer

Cisco 8540 Wireless Controller

  • Network engineers find it easier to [manage] high-stress levels since they're more reliable and robust.
  • Their initial cost is very high compared to other router providers, such as Juniper.
  • Their hardware dependability can be a big drawback if you run on a budget.
Anonymous | TrustRadius Reviewer

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