TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Board Series

    Score8.6 out of 10
    N/AThe Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    Cisco Board SeriesPhone.com
    Editions & Modules
    No answers on this topic
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    Cisco Board SeriesPhone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Community Pulse
    Cisco Board SeriesPhone.com
    Considered Both Products
    Cisco
    No answer on this topic
    Phone.com
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    66 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    57 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    69 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    52 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Features
    Cisco Board SeriesPhone.com
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Board Series and Phone.com
    Feature
    Cisco Board Series
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Hosted PBX00 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
    User templates00 Ratings10.02 Ratings
    Call reports00 Ratings10.02 Ratings
    Directory of employee names00 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Cisco Board Series and Phone.com
    Feature
    Cisco Board Series
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    20% above category average
    Answering rules00 Ratings10.02 Ratings
    Call recording00 Ratings10.02 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.02 Ratings
    Message alerts00 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Board Series and Phone.com
    Feature
    Cisco Board Series
    -
    Ratings
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Audio conferencing00 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Board Series and Phone.com
    Feature
    Cisco Board Series
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    24% above category average
    Mobile app for iOS00 Ratings10.01 Ratings
    Mobile app for Android00 Ratings10.01 Ratings
    Best Alternatives
    Cisco Board SeriesPhone.com
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Board SeriesPhone.com
    Likelihood to Recommend
    8.9
    (70 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (66 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (64 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Board SeriesPhone.com
    Likelihood to Recommend
    Cisco
    This Cisco Board Series is helpful when it comes to quarterly risk assessment reviews. Imagine the following: your data is flowing out of several providers, the team is working on portfolio exposure, and somebody notices that there is a red flag in a specific sector. You have access to similar past data, superimpose market indicators, and make decisions on risk reduction strategies collectively at the same time, without having to switch through ten applications.
    Read full review
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Pros
    Cisco
    • This board pro is equipped with a default NVIDIA artificial intelligence chipset. It enhances the remote conferencing participant's views to very good vision, making sure the LCD projector is clearly projected.
    • Convenience of an integrated device since huddles consist of touch screens, cameras, speakers, microphones, and computing ability all bundled in a single device.
    • The connectivity option available on the Cisco Board Series Pro includes HDMI, USB-C, and other options for wireless casting since the board allows connection through BYOD.
    Incentivized
    Read full review
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Cons
    Cisco
    • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
    • Wireless connectivity needs a good internet connection to have a seamless experience.
    • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
    Incentivized
    Read full review
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Usability
    Cisco
    It is very easy to use and pick up, even for people who haven't used these devices before. There can be some initial difficulty in knowing what to do and when, and the lack of remote control is a fairly big letdown. If the screen is far away from you, it is not great to have to keep getting up.
    Incentivized
    Read full review
    Phone.com
    No answers on this topic
    Support Rating
    Cisco
    Cisco Webex Board Series comes from a reputed company like Cisco. They are known for their loyal customer base and a major reason for their customer base is their awesome customer support. They are quick to respond and the demo team explained very elaborately. The whole process was done within the given timeline. We are totally impressed by their support.
    Incentivized
    Read full review
    Phone.com
    No answers on this topic
    Alternatives Considered
    Cisco
    The Cisco Webex Board is part of the Cisco product line and is really well integrated as such. We have been using Webex for meetings and so it felt Natural to leverage the tools made for this environment. It's quite seamless for our users, even the novice ones. The other key element is that we knew that this significant investment was for the long term, and we trust that Cisco will keep bringing innovation to add to the user experience.
    Incentivized
    Read full review
    Phone.com
    No answers on this topic
    Return on Investment
    Cisco
    • Increased Team Coordination: due to better communication, there was enhanced coordination in the completion of tasks.
    • Informed Decisions Making, A variety of strategic decisions have been made with analytics.
    • Sometimes the software has slightly slowed the decisions made in an organization due to the time it has taken in running the analysis.
    Read full review
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    ScreenShots

    Cisco Board Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard