5 Ratings
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Score 8.1 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Business Edition 4000

Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
John Gaskell | TrustRadius Reviewer

Pros

Cisco Business Edition 4000

  • IP Phones connection
  • Communication control
  • Phone calls and easy administration
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • One-touch easy-to-join meeting
  • Supports two TV screens
  • Supports laptop screens on two TV screens without joining a video conference
  • Reduces mess of cables In the room
  • Dolby audio sound quality
  • Speaker and microphone within the same unit on the table
  • Supports wide range of cameras, including their own cameras
  • Easy to clean
  • Robust
John Gaskell | TrustRadius Reviewer

Cons

Cisco Business Edition 4000

  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • Support of three TV screens would be nice In some rooms
John Gaskell | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 4000

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
John Gaskell | TrustRadius Reviewer

Usability

Cisco Business Edition 4000

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
John Gaskell | TrustRadius Reviewer

Support Rating

Cisco Business Edition 4000

Cisco Business Edition 4000 8.1
Based on 2 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
John Gaskell | TrustRadius Reviewer

Implementation Rating

Cisco Business Edition 4000

No score
No answers yet
No answers on this topic

Dolby Conference Phone (Dolby Voice)

Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
John Gaskell | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 4000

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
John Gaskell | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 4000

  • Better communication
  • Control of IP phones
  • Easy management of calling the network
Anonymous | TrustRadius Reviewer

Dolby Conference Phone (Dolby Voice)

  • 95% reduction in IT support desk requests for help with the equipment
  • High-quality microphone and speaker
  • Robust, smart, clean looking.
  • Supports two TVs
  • Supports a number of cameras
John Gaskell | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 4000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dolby Conference Phone (Dolby Voice)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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