What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 18 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.3
Cisco Business Edition 4000
93%
6 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Likelihood to Renew
Cisco Business Edition 4000
N/A
0 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Usability
8.8
Cisco Business Edition 4000
88%
4 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Support Rating
8.7
Cisco Business Edition 4000
87%
6 Ratings
10.0
Dolby Conference Phone (Dolby Voice)
100%
1 Rating
Implementation Rating
Cisco Business Edition 4000
N/A
0 Ratings
9.0
Dolby Conference Phone (Dolby Voice)
90%
1 Rating
Likelihood to Recommend
Cisco Business Edition 4000
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Dolby Conference Phone (Dolby Voice)
Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
Director of IT
KingspanConstruction, 10,001+ employees
Pros
Cisco Business Edition 4000
- Easy use
- Good performance for small businesses
- Better durability compared to other vendors

Verified User
Consultant in Information Technology
Computer & Network Security Company, 1-10 employeesDolby Conference Phone (Dolby Voice)
- One-touch easy-to-join meeting
- Supports two TV screens
- Supports laptop screens on two TV screens without joining a video conference
- Reduces mess of cables In the room
- Dolby audio sound quality
- Speaker and microphone within the same unit on the table
- Supports wide range of cameras, including their own cameras
- Easy to clean
- Robust
Director of IT
KingspanConstruction, 10,001+ employees
Cons
Cisco Business Edition 4000
- Increase the support for number of users on the platform.
- Provide options for customer care and messaging.
- Include redundancy options for the solution.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesDolby Conference Phone (Dolby Voice)
- Support of three TV screens would be nice In some rooms
Director of IT
KingspanConstruction, 10,001+ employees
Pricing Details
Cisco Business Edition 4000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Dolby Conference Phone (Dolby Voice)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Business Edition 4000
No score
No answers yet
No answers on this topic
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
Director of IT
KingspanConstruction, 10,001+ employees
Usability
Cisco Business Edition 4000
Cisco Business Edition 4000 8.8
Based on 4 answers
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Verified User
Engineer in Quality Assurance
Information Technology & Services Company, 501-1000 employeesDolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
Director of IT
KingspanConstruction, 10,001+ employees
Support Rating
Cisco Business Edition 4000
Cisco Business Edition 4000 8.7
Based on 6 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

Verified User
Manager in Information Technology
Computer Software Company, 51-200 employeesDolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 10.0
Based on 1 answer
When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
Director of IT
KingspanConstruction, 10,001+ employees
Implementation Rating
Cisco Business Edition 4000
No score
No answers yet
No answers on this topic
Dolby Conference Phone (Dolby Voice)
Dolby Conference Phone (Dolby Voice) 9.0
Based on 1 answer
We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
Director of IT
KingspanConstruction, 10,001+ employees
Alternatives Considered
Cisco Business Edition 4000
Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.

Verified User
Consultant in Information Technology
Computer & Network Security Company, 1-10 employeesDolby Conference Phone (Dolby Voice)
The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
Director of IT
KingspanConstruction, 10,001+ employees
Return on Investment
Cisco Business Edition 4000
- Optimal solution for small/medium organizations.
- Lowers cost with reduced IT overheads and cloud management.
- Rapid deploy model helps for fast setup.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesDolby Conference Phone (Dolby Voice)
- 95% reduction in IT support desk requests for help with the equipment
- High-quality microphone and speaker
- Robust, smart, clean looking.
- Supports two TVs
- Supports a number of cameras
Director of IT
KingspanConstruction, 10,001+ employees