Cisco Business Edition 4000 vs Dolby Conference Phone (Dolby Voice) | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 5 reviews and ratings

Score 10 out of 10

Based on 1 reviews and ratings

Pros

IP Phones connection
Communication control
Phone calls and easy administration

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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One-touch easy-to-join meeting
Supports two TV screens
Supports laptop screens on two TV screens without joining a video conference
Reduces mess of cables In the room
Dolby audio sound quality
Speaker and microphone within the same unit on the table
Supports wide range of cameras, including their own cameras
Easy to clean
Robust

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Director of IT

KingspanConstruction, 10,001+ employees

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Cons

Increase the support for number of users on the platform.
Provide options for customer care and messaging.
Include redundancy options for the solution.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Support of three TV screens would be nice In some rooms

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Director of IT

KingspanConstruction, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.

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Director of IT

KingspanConstruction, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.

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Director of IT

KingspanConstruction, 10,001+ employees

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Support Rating

Cisco Business Edition 4000 8.1

Based on 2 answers

The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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Dolby Conference Phone (Dolby Voice) 10.0

Based on 1 answer

When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.

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Director of IT

KingspanConstruction, 10,001+ employees

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Implementation Rating

No score

No answers yet

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Dolby Conference Phone (Dolby Voice) 9.0

Based on 1 answer

We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.

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Director of IT

KingspanConstruction, 10,001+ employees

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Alternatives Considered

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.

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Director of IT

KingspanConstruction, 10,001+ employees

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Return on Investment

Better communication
Control of IP phones
Easy management of calling the network

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

View all 2 answers on this topic

95% reduction in IT support desk requests for help with the equipment
High-quality microphone and speaker
Robust, smart, clean looking.
Supports two TVs
Supports a number of cameras

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Director of IT

KingspanConstruction, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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