What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 17 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.4 out of 100
Based on 10 reviews and ratings
Attribute Ratings
- Cisco Business Edition 4000 is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.9
Cisco Business Edition 4000
89%
6 Ratings
7.0
Yealink Conference Phones
70%
1 Rating
Usability
8.8
Cisco Business Edition 4000
88%
4 Ratings
Yealink Conference Phones
N/A
0 Ratings
Support Rating
8.7
Cisco Business Edition 4000
87%
6 Ratings
7.0
Yealink Conference Phones
70%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 4000
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Yealink Conference Phones
Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesPros
Cisco Business Edition 4000
- Easy use
- Good performance for small businesses
- Better durability compared to other vendors
Freelance Information Technology Consultant
FreelanceComputer & Network Security, 1-10 employees
Yealink Conference Phones
- Easy-to-use menu interface
- Bright and clear screen
- Excellent call quality

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesCons
Cisco Business Edition 4000
- Increase the support for number of users on the platform.
- Provide options for customer care and messaging.
- Include redundancy options for the solution.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesYealink Conference Phones
- Admin menu options could be easier to reach.
- Programming via the web interface requires some advanced knowledge.
- Rebooting the phone takes a little longer than previously used systems.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesPricing Details
Cisco Business Edition 4000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Yealink Conference Phones
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 4000
Cisco Business Edition 4000 8.8
Based on 4 answers
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Verified User
Engineer in Quality Assurance
Information Technology & Services Company, 501-1000 employeesYealink Conference Phones
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 4000
Cisco Business Edition 4000 8.7
Based on 6 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

Verified User
Manager in Information Technology
Computer Software Company, 51-200 employeesYealink Conference Phones
Yealink Conference Phones 7.0
Based on 2 answers
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesAlternatives Considered
Cisco Business Edition 4000
Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.
Freelance Information Technology Consultant
FreelanceComputer & Network Security, 1-10 employees
Yealink Conference Phones
We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employeesReturn on Investment
Cisco Business Edition 4000
- Optimal solution for small/medium organizations.
- Lowers cost with reduced IT overheads and cloud management.
- Rapid deploy model helps for fast setup.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesYealink Conference Phones
- Helps the organization conduct meetings over the phone, rather than meeting in person.
- Saves time to be able to communicate in a quick, thorough manner.
- Helps everyone stay in touch and eliminates potential business downtime.

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employees