Cisco Business Edition 4000 (discontinued) vs. Yealink Conference Phones

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 4000 (discontinued)
Score 8.6 out of 10
N/A
Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.N/A
Yealink Conference Phones
Score 7.9 out of 10
N/A
Yealink provides three models of conference phone: CP960, CP920, and IP CP860. IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc. CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup. CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance…N/A
Pricing
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Top Pros
Top Cons
Best Alternatives
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
Cisco IP Phones
Cisco IP Phones
Score 9.0 out of 10
Cisco IP Phones
Cisco IP Phones
Score 9.0 out of 10
Enterprises
Cisco IP Phones
Cisco IP Phones
Score 9.0 out of 10
Cisco IP Phones
Cisco IP Phones
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Likelihood to Recommend
8.8
(6 ratings)
7.0
(1 ratings)
Usability
9.0
(5 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
7.0
(1 ratings)
User Testimonials
Cisco Business Edition 4000 (discontinued)Yealink Conference Phones
Likelihood to Recommend
Discontinued Products
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Read full review
Yealink Inc.
Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
Read full review
Pros
Discontinued Products
  • Call routing
  • Voicemail
  • SIP Trunking
Read full review
Yealink Inc.
  • Easy-to-use menu interface
  • Bright and clear screen
  • Excellent call quality
Read full review
Cons
Discontinued Products
  • Integration with other vendors
  • More suitable GUI for newbies in IT
  • Integration with other Cisco products in term of WAN connections
Read full review
Yealink Inc.
  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.
Read full review
Usability
Discontinued Products
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
Read full review
Yealink Inc.
No answers on this topic
Support Rating
Discontinued Products
The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.
Read full review
Yealink Inc.
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
Read full review
Alternatives Considered
Discontinued Products
Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
Read full review
Yealink Inc.
We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.
Read full review
Return on Investment
Discontinued Products
  • Optimal solution for small/medium organizations.
  • Lowers cost with reduced IT overheads and cloud management.
  • Rapid deploy model helps for fast setup.
Read full review
Yealink Inc.
  • Helps the organization conduct meetings over the phone, rather than meeting in person.
  • Saves time to be able to communicate in a quick, thorough manner.
  • Helps everyone stay in touch and eliminates potential business downtime.
Read full review
ScreenShots