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Cisco Catalyst 9800 Series Wireless Controllers vs. Cisco Catalyst Center

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst 9800 Series Wireless Controllers

    Score9 out of 10
    N/AThe Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A

    Cisco Catalyst Center

    Score8.5 out of 10
    N/ACisco Catalyst Center provides an intent-based platform for managing enterprise networks across campus, branch, and edge environments. It combines automation, analytics, and assurance to streamline IT operations, improve security posture, and reduce manual tasks. With integratedAI/ML-driven insights, policy-based controls, and end-to-end visibility across wired and wireless infrastructures, Catalyst Center empowers IT teams toproactively detect issues, enforce compliance, and accelerate…N/A
    Pricing
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
    Considered Both Products
    Cisco
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Our Aironet WLC were end of life and Cisco Catalyst 9800 Series Wireless Controllers were suitable replacement
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    We are moving into a more unified and centralized design, and the benefits offered by the 9800 compared to the above listed 5520 series and 8500 series of wireless controller is much preferred. The staggered upgrade option is again another feature much improved moving to the …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    I've used Ruckus Zone director, so another controller. It's way more robust. There's more features and there's more devices that integrates with. So overall, a more comprehensive solution, I think.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Honestly, I haven't used a non Cisco wireless controller since about 2004 when I used to put autonomous APs in. It's the difference between eating broken glass and having a five star meal. I mean there's no comparison.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    More advanced and easier to stand up with virtualization.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Cisco is more industrial grade
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Cisco Catalyst 9800 Series Wireless Controllers is more modern, looks better, supports newer access points. Using different tags - site tags, policy tags, etc. is a nice way to configure different access point groups or locations. Also Cisco Catalyst 9800 Series Wireless …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    We use Cisco Catalyst 9800 Series Wireless Controllers as standard in the company
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Better GUI and telemetry
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Cisco Catalyst 9800 Series Wireless Controllers can be easily integrated with Cisco Identity Service Engine. It is easy to configure policy sets for multiple authentication methods like MAB, dot1x, Centralized web authentication. Cisco Catalyst 9800 Series Wireless Controllers …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    We have 6x Virtual WLCs to manage stores APs and 1x WLC to manage HQs APs. We use then to manage APs, troubleshooting wifi problems, check the health of different connections and so on. This new model of wlcs come with a friendly interface and easy to use.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Not much yet. In my experience from becoming a network engineer four-ish years ago to now, like I said, I used that 5520, which was a Cisco product. These 9800 are a lot smaller and tinier and they seem to do a lot more that the other ones couldn't do. It's a good product.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    I ve used a Cisco 8500 series WLC. That is what we were using prior to the 9800. I think that the 9800 is a much better product than the 8500. In my experience, the 8500 was a little more stable on firmware releases and things of that nature. However, I started using that …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Compared to the previous Cisco 5520 and 5505 controller, 5508. The new Cisco Catalyst 9800 Series Wireless Controllers has been redesigned from scratch, Tag-based configuration is effective and transparent.​
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    The Cisco Catalyst 9800 Series Wireless Controllers perform very well and allow all infrastructure to be local instead of cloud hosted. This is an important feature, especially when different regions of the world use different clouds, creating disparate configuration locations.
    Incentivized
    Cisco
    Chose Cisco Catalyst Center
    Cisco Catalyst Center stands out compared to other network management platforms thanks to its strong automation capabilities, Assurance, and deep integration with Cisco’s switching, wireless, and security portfolio. Competing tools often lack the same end‑to‑end visibility and …
    Incentivized
    Chose Cisco Catalyst Center
    Cisco Catalyst Center is perfect for both senior network engineer to manage deployments, and for the NOC (network operations center) team for Assurance
    Incentivized
    Chose Cisco Catalyst Center
    I think in many ways they are very similar. Cisco Catalyst Center seems more like an evolution of Prime which was already a great solution. Main difference being that Catalyst center is significantly more powerful, with that power though comes complexity and so by extension …
    Incentivized
    Chose Cisco Catalyst Center
    My manager always wants to go with Cisco. He is a die hard Cisco fan and will not look for anything else. I will say that Cisco is revolutionary in the sense that I have not seen Cisco Catalyst Center with any other vendor, so it is unique. It is perfect for us.
    Incentivized
    Chose Cisco Catalyst Center
    We love Cisco ISE. Cisco's new controllers, 9800 controllers. They are awesome. Completely different than the old 5520 and 5508. So new product with Cisco is bringing like 9, 9 93, 3, 600 gig port switches. They're awesome.
    Incentivized
    Chose Cisco Catalyst Center
    The ease of having one management to do provisioning and maintenance.
    Incentivized
    Chose Cisco Catalyst Center
    We only use the Cisco Catalyst Center for wireless.
    Incentivized
    Chose Cisco Catalyst Center
    I selected Cisco Catalyst Center because it was first on the list.
    Incentivized
    Chose Cisco Catalyst Center
    DNA Center is Prime on steroids and its logical successor
    Incentivized
    Chose Cisco Catalyst Center
    Aruba Central has a cloud platform option whereas DNA Center is on prem and even if in the cloud will be IaaS which still costs money and requires administration
    Incentivized
    Chose Cisco Catalyst Center
    As our switches are near 100% from Cisco and all our wireless solutions are from Cisco, we don't evaluate others solutions, we have few old switches that are not from Cisco, but as they will be replaced, they will be from a Cisco switch, in this way Cisco DNA Center was the …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    103 Answers
    92%
    Would buy again
    306 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    92 Answers
    90%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    101 Answers
    96%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    76 Answers
    83%
    Lived up to sales and marketing promises
    195 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    83 Answers
    80%
    Implementation went as expected
    229 Answers
    Best Alternatives
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
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    WatchGuard Secure Wi-Fi Cloud
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    Score8.5 out of 10
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    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
    Likelihood to Recommend
    9.0
    (109 ratings)
    8.4
    (343 ratings)
    Likelihood to Renew
    8.7
    (6 ratings)
    8.9
    (9 ratings)
    Usability
    9.0
    (2 ratings)
    7.9
    (19 ratings)
    Availability
    8.9
    (107 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (108 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (3 ratings)
    8.7
    (33 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Catalyst 9800 Series Wireless ControllersCisco Catalyst Center
    Likelihood to Recommend
    Cisco
    Well suited for most of our customer base because it is a versatile, scalable, large multi-campus organizations. Not so: Brandish deployments where there's a much more simplified feature set needed. So where we can basically rely on Meraki as a cloud base with easier to deploy.
    Incentivized
    Read full review
    Cisco
    Would recommend Cisco Catalyst Center to medium to large scale organizations that have many cookie-cutter sites and the resources to properly provision all their devices. I would not recommend to teams that do not have a strong network engineering team that can navigate the various intricacies of the platform.
    Incentivized
    Read full review
    Pros
    Cisco
    • I think the updates are great. ISSU upgrading code is fantastic. I think the speed with which CAPWAP converges or reconverges, I think the redundancy mechanisms for roaming APs to other controllers is very good. I think overall, getting away from more of a monolithic processor where subprocesses handle what they call the WNCD tasks, I think fundamentally is an improvement in performance.
    • The radioactive tracing, all of the troubleshooting and all of the logging and all of the importing and exporting features for logging and analytics within the controller itself is really, really good compared to the predecessor AireOS.
    Incentivized
    Read full review
    Cisco
    • Again, the ease of use of the APIs and the API Explorer provides the tools needed to write these custom workflows that allow us to do a lot of the automation we’re doing now, saving hundreds of hours by using those tools.
    • The product is very intuitive, and there is a lot of support out there in the DevNet community to help with that.
    Incentivized
    Read full review
    Cons
    Cisco
    • The biggest issues we have had have been software related. Requiring code upgrades or reloads to fix an unfixable problem.
    • Some of the troubleshooting utilities aren't perfectly clear as to what theyre doing or how to set them up or what to expect results wise or resource wise.
    • I think there is a lack of filtering in certain displays where you cannot use the "contains" option for certain device type filtering. But those options should be universal in all views.
    Incentivized
    Read full review
    Cisco
    • Within its Tasks - Audit, it can sometimes allow plaintext data, including passwords, to be seen. There should be functionality to detect password usage and appropriately obfuscate the data.
    • Occasionally, Catalyst Center does not sync changes properly within templates, which requires deleting and reconfiguring the template version. Better processes here would be beneficial.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
    Incentivized
    Read full review
    Cisco
    I think new products are often "half-baked" or over hyped when they release, as was the case with DNAC. We were well ahead of the curve in acquiring it. But as it has matured it is now a fantastic addition to our infrastructure. I think we are easing into a stage where it is hard to envision a large organization NOT having Catalyst Center in place. If for nothing outside of the mapping and troubleshooting aspects; using it as a "source of truth".
    Incentivized
    Read full review
    Usability
    Cisco
    It's not simple, but this is the result of being very deeply configurable
    Incentivized
    Read full review
    Cisco
    Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
    Read full review
    Reliability and Availability
    Cisco
    Honestly, in the six years that we've been using it, we've had one, I would say show stopping event. There was an issue with in an HA setup they would every so often when rebooted lose all configuration. So that was a bit disappointing, required quite a few hours to resolve, but Cisco had to fix very quickly and once we implemented that, we've not had any further additional issues.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    Cisco
    We have been using the Cisco Catalyst 9800 Series Wireless Controllers for over 2 years and the whole system has been very stable. We currently run them in HA and have found when this has been activated (due to power issues etc.) the units change roles seamlessly, minimising the downtime to almost nothing. Except when we have had major issues, our wireless networks have a solid uptime and keeps our whole borough up 24/7 without problems.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Cisco
    the overall support on the 9800 Wireless lan controller is good. Wireless issues are sometimes hard to troubleshoot since it's the RF that make it complex and the diversity in clients and requirements. The engineers do a good job in understanding the scope and issue, altough not all issues can be solved
    Incentivized
    Read full review
    Cisco
    El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Cisco
    It was informative, but the labs were not available long enough for us to get intimately familiar with CCNA before it was closed. The course instructor was well informed and got us as close to ready as she could.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    You need to understand wifi basics
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Cisco
    Ubiquiti WLAN is very much a consumer platform. It is not production ready, it is buggy, it has issues. It is cheaper than Cisco, but you get what you pay for. Aruba doesn't integrate nicely with our existing largely Cisco based networks, so when time came to replace AireOS, the Cisco Catalyst 9800 Series Wireless Controllers came out on top.
    Incentivized
    Read full review
    Cisco
    Cisco Catalyst Centeris basic zero-touch provisioning out of the box. You just rack and stack the switches, patch 'em in, and the controller pushes the config automatically. No need to console into every single box or spend hours script-running over CLI.The AI-driven assurance and telemetry are top-tier. Instead of getting flooded with useless syslog alerts when a link drops, it correlates the telemetry data to give you proactive health checks. It literally pinpoints wireless anomalies and bandwidth chokepoints before the users even start opening tickets.It handles fabric microsegmentation like a boss through SD-Access and TrustSec. You can easily enforce group-based policies right at the hardware level. It drops IoT gear, guests, and corporate traffic into their own secure buckets dynamically, without you having to manage a trillion messy VLANs and ACLs.
    Incentivized
    Read full review
    Scalability
    Cisco
    There are different vesrions for different requirements, there's HA as well.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • Positive impacts, yeah, is good to have a central location to control all these profiles for different countries and locations. And the drawback, like I said to you really because of the too many integrations that have a dependency on the software version. For example, Cisco ONE for Access have certain software that can run through and then this scatter center need to make sure it's working with the others APS version that is currently working. And we also, the Cisco Catalyst Center also have some kind another version of software that you need to support this controller. So it's like two tier three tiers of the software version that we need to match. Then only it can work.
    Incentivized
    Read full review
    Cisco
    • I have used it for upgrading devices, and it's does a great job at that, however out operations team for whatever reason has not adopted the feature.
    • Overall it feels like Cisco Catalyst Center has been huge waste of time. I feel like my time would be better spent on other projects and looking at other products and tools
    Incentivized
    Read full review
    ScreenShots

    Cisco Catalyst Center Screenshots

    Screenshot of AIOpsScreenshot of BaselinesScreenshot of PoliciesScreenshot of HealthScreenshot of Network HierarchyScreenshot of PoE