Cisco Catalyst 9800 Series Wireless Controllers vs. Cisco Embedded Wireless Controller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Catalyst 9800 Series Wireless Controllers
Score 9.0 out of 10
N/A
The Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A
Cisco Embedded Wireless Controller
Score 9.0 out of 10
N/A
The Cisco Embedded Wireless Controller on Catalyst Access Points (EWC-AP) is a next-generation Wi-Fi solution, combining an advanced controller – the Cisco Catalyst 9800 Series Wireless Controllers – with a Wi-Fi 6 access point – the Cisco Catalyst 9100 Access Points – to create a wireless experience for evolving and growing organization.N/A
Pricing
Cisco Catalyst 9800 Series Wireless ControllersCisco Embedded Wireless Controller
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Catalyst 9800 Series Wireless ControllersCisco Embedded Wireless Controller
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Catalyst 9800 Series Wireless ControllersCisco Embedded Wireless Controller
User Ratings
Cisco Catalyst 9800 Series Wireless ControllersCisco Embedded Wireless Controller
Likelihood to Recommend
8.9
(109 ratings)
9.0
(4 ratings)
Likelihood to Renew
8.5
(6 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
8.0
(1 ratings)
Availability
8.8
(107 ratings)
-
(0 ratings)
Performance
8.6
(108 ratings)
-
(0 ratings)
Support Rating
8.5
(3 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Catalyst 9800 Series Wireless ControllersCisco Embedded Wireless Controller
Likelihood to Recommend
Cisco
Well suited for most of our customer base because it is a versatile, scalable, large multi-campus organizations. Not so: Brandish deployments where there's a much more simplified feature set needed. So where we can basically rely on Meraki as a cloud base with easier to deploy.
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Cisco
Overall I could see myself recommending these to others if they have the right set of circumstances at their place of business. Those would be like ours, if they had a location that couldnt be served by a WLC. Once setup they are easy to manage and self healing as in they wont go down when one is offline.
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Pros
Cisco
  • I think the updates are great. ISSU upgrading code is fantastic. I think the speed with which CAPWAP converges or reconverges, I think the redundancy mechanisms for roaming APs to other controllers is very good. I think overall, getting away from more of a monolithic processor where subprocesses handle what they call the WNCD tasks, I think fundamentally is an improvement in performance.
  • The radioactive tracing, all of the troubleshooting and all of the logging and all of the importing and exporting features for logging and analytics within the controller itself is really, really good compared to the predecessor AireOS.
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Cisco
  • Offers enterprise-class security that keeps the network protected
  • Cost-effective connectivity
  • Deploying WiFi 6 network without complexity or added expense
  • Controlling access points and clients
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Cons
Cisco
  • The biggest issues we have had have been software related. Requiring code upgrades or reloads to fix an unfixable problem.
  • Some of the troubleshooting utilities aren't perfectly clear as to what theyre doing or how to set them up or what to expect results wise or resource wise.
  • I think there is a lack of filtering in certain displays where you cannot use the "contains" option for certain device type filtering. But those options should be universal in all views.
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Cisco
  • Some bugs in the interface.
  • Issues with licensing and Cisco DNA integration.
  • Frequent software patches needed,
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Likelihood to Renew
Cisco
Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
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Cisco
No answers on this topic
Usability
Cisco
It's not simple, but this is the result of being very deeply configurable
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Cisco
Giving this rating as i have recommended and configured EWC for many customer where they don't needed much AP and on-prem controller was also not needed. most of features available on 9800 WLC is also available on EWC
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Reliability and Availability
Cisco
Honestly, in the six years that we've been using it, we've had one, I would say show stopping event. There was an issue with in an HA setup they would every so often when rebooted lose all configuration. So that was a bit disappointing, required quite a few hours to resolve, but Cisco had to fix very quickly and once we implemented that, we've not had any further additional issues.
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Cisco
No answers on this topic
Performance
Cisco
We have been using the Cisco Catalyst 9800 Series Wireless Controllers for over 2 years and the whole system has been very stable. We currently run them in HA and have found when this has been activated (due to power issues etc.) the units change roles seamlessly, minimising the downtime to almost nothing. Except when we have had major issues, our wireless networks have a solid uptime and keeps our whole borough up 24/7 without problems.
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Cisco
No answers on this topic
Support Rating
Cisco
the overall support on the 9800 Wireless lan controller is good. Wireless issues are sometimes hard to troubleshoot since it's the RF that make it complex and the diversity in clients and requirements. The engineers do a good job in understanding the scope and issue, altough not all issues can be solved
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Cisco
No answers on this topic
Implementation Rating
Cisco
You need to understand wifi basics
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Cisco
No answers on this topic
Alternatives Considered
Cisco
Ubiquiti WLAN is very much a consumer platform. It is not production ready, it is buggy, it has issues. It is cheaper than Cisco, but you get what you pay for. Aruba doesn't integrate nicely with our existing largely Cisco based networks, so when time came to replace AireOS, the Cisco Catalyst 9800 Series Wireless Controllers came out on top.
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Cisco
Cisco EWC is better to all its competitor as it provide same robust solution which is available to its hardware based controller, Customer experiences are similar to what other 9800 hardware based devices provides.
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Scalability
Cisco
There are different vesrions for different requirements, there's HA as well.
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Cisco
No answers on this topic
Return on Investment
Cisco
  • Positive impacts, yeah, is good to have a central location to control all these profiles for different countries and locations. And the drawback, like I said to you really because of the too many integrations that have a dependency on the software version. For example, Cisco ONE for Access have certain software that can run through and then this scatter center need to make sure it's working with the others APS version that is currently working. And we also, the Cisco Catalyst Center also have some kind another version of software that you need to support this controller. So it's like two tier three tiers of the software version that we need to match. Then only it can work.
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Cisco
  • Makes having remote sites less problematic when it comes to managing AP's
  • Saved money on managed AP's as they're found cheaper
  • Takes more time to manage additional controllers versus a WLC
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