Cisco Catalyst Center vs. ManageEngine RMM Central

If it met their requirements, I'd say it's probably a 10. If they could go down with Cisco route, especially driving software defined access, then it's the only show in town for that. If they didn't want to go down the software defined access route and the more traditional side, there might be other tools that they might want to consider just because of a flexibility which other tools might allow them to have.

Incentivized

It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good

Incentivized

• I really like the assurance. I like that I can go through and find problems on the network that could be a mismatch VLAN between two interfaces, port errors, like physical errors that we otherwise probably would need to wait for a customer to complain or we have that we can see that ahead of time and be proactive and say, Hey, I'm noticing that this port is having some errors on it. We might want to check that out ahead of time before it becomes an issue. So that's really useful. And then also being able to configure the network. I think that the programmability part of it, I think I have, I've been having some struggle with that initially, just having to apply. So I have my script, my template that I want to deploy, but in order to deploy it, I have to apply it to a template or a profile and then I have to assign that profile to a group of switches that I want to program. I think it gets a little bit messy and a little bit convoluted, but other than that, I mean it's really helpful. It does automate right now, I think it seems a little convoluted with the process.

Incentivized

• Reporting at granular level
• Adding monitors
• Add grooving scripts
• Alerts

Incentivized

• The one thing that we had to get used to was really breaking down our wireless. We integrated our 9800 controllers into it, and the breakdown of our tags being floor specific and not just being campus specific was a challenge for us. And so we had to create all new tags and it wasn't necessarily a problem, it just required a little bit redesign on our wireless. And so it would've been nice for us to be able to assign a tag to an entire campus versus a floor, but that's a small complaint.

Incentivized

• Integration with legacy systems
• More flexibility for notifications
• Improvement for process related tasks

Incentivized

The first impressions using the tool, led us to believe that it will be very helpful going forward. There's a lot of potential to implement other features in the network

Incentivized

Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.

El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.

Incentivized

We haven't used anything like this. We looked at the competitors. I think we are quite early in their products, so I think now Cisco DNA center is quite mature, still in heavy development, but compared to the competitors, we think that there is nothing like it out there.

Incentivized

Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.

Incentivized

• Initial cost is pricy, but management needs to understand the value this provides so make them aware
• Reporting could be improved in more detail in our opinion, but it gives a great overview of your environment. High level overview for managers would be greatly appreciated with as little or much detail as needed for certain Cisco gear.
• Does not work as well with some older Cisco equipment because they want you to buy new, again the cost impact comes into play.

Incentivized

• Resource management
• Risk mitigation
• Manage engine timely support

Incentivized