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Cisco Cloud Email Security vs. Trend Micro Email Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Cloud Email Security

    Score9 out of 10
    N/ACisco's Cloud Email Security platform is a secure email gateway.N/A

    Trend Micro Email Security

    Score7.4 out of 10
    N/ATrend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
    Pricing
    Cisco Cloud Email SecurityTrend Micro Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Cloud Email SecurityTrend Micro Email Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Cloud Email SecurityTrend Micro Email Security
    Considered Both Products
    Cisco
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Cisco Cloud Email SecurityTrend Micro Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Cloud Email Security and Trend Micro Email Security
    Feature
    Cisco Cloud Email Security
    8.6
    3 Ratings
    2% above category average
    Trend Micro Email Security
    8.4
    7 Ratings
    0% below category average
    Anti-malware8.03 Ratings8.07 Ratings
    Customizability10.03 Ratings9.07 Ratings
    Data Loss Protection8.03 Ratings9.05 Ratings
    Threat Detection9.03 Ratings8.07 Ratings
    Sandboxing8.03 Ratings7.06 Ratings
    End-to-End Encryption9.03 Ratings9.06 Ratings
    Management Tools8.03 Ratings9.07 Ratings
    Best Alternatives
    Cisco Cloud Email SecurityTrend Micro Email Security
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Cloud Email SecurityTrend Micro Email Security
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Cisco Cloud Email SecurityTrend Micro Email Security
    Likelihood to Recommend
    Cisco
    It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.
    Read full review
    Trend Micro
    PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
    you have to check the in/out of the mail a few days to verify false positives and manage the rules.
    CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
    Read full review
    Pros
    Cisco
    • Advanced malware protection.
    • Integration with Office365.
    Incentivized
    Read full review
    Trend Micro
    • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
    • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
    • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
    Incentivized
    Read full review
    Cons
    Cisco
    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Incentivized
    Read full review
    Trend Micro
    • It would be great if there was a structure where users would approve or rate their own mails.
    • Outlook add-in would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    Trend Micro
    The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Trend Micro
    Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Incentivized
    Read full review
    Trend Micro
    As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Incentivized
    Read full review
    Trend Micro
    I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
    Read full review
    Return on Investment
    Cisco
    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Incentivized
    Read full review
    Trend Micro
    • eliminating the threat before it enters the organization makes the network more secure
    • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
    • eliminate spam and ads
    Read full review
    ScreenShots