Cisco Cloud Email Security vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Cloud Email Security
Score 7.5 out of 10
N/A
Cisco's Cloud Email Security platform is a secure email gateway.N/A
Trend Micro Email Security
Score 7.2 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Cisco Cloud Email SecurityTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Cloud Email SecurityTrend Micro Email Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Cloud Email SecurityTrend Micro Email Security
Top Pros
Top Cons
Features
Cisco Cloud Email SecurityTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Cloud Email Security
7.4
2 Ratings
13% below category average
Trend Micro Email Security
9.0
6 Ratings
7% above category average
Anti-malware8.92 Ratings9.16 Ratings
Customizability8.02 Ratings8.36 Ratings
Data Loss Protection5.32 Ratings8.94 Ratings
Threat Detection8.12 Ratings9.16 Ratings
Sandboxing9.82 Ratings9.05 Ratings
End-to-End Encryption7.12 Ratings9.55 Ratings
Management Tools4.42 Ratings9.16 Ratings
Best Alternatives
Cisco Cloud Email SecurityTrend Micro Email Security
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Enterprises
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Cloud Email SecurityTrend Micro Email Security
Likelihood to Recommend
9.0
(4 ratings)
9.1
(6 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
9.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Cisco Cloud Email SecurityTrend Micro Email Security
Likelihood to Recommend
Cisco
The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
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Trend Micro
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
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Pros
Cisco
  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
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Trend Micro
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
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Cons
Cisco
  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
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Trend Micro
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
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Likelihood to Renew
Cisco
No answers on this topic
Trend Micro
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Cisco
No answers on this topic
Trend Micro
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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Support Rating
Cisco
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
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Trend Micro
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Alternatives Considered
Cisco
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
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Trend Micro
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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Return on Investment
Cisco
  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
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Trend Micro
  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots