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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco CloudLock

    Score10 out of 10
    N/ACloudLock is a cloud security option acquired by Cisco in August 2016.N/A

    Cisco Secure Web Appliance

    Score8 out of 10
    N/ACisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.N/A
    Pricing
    Cisco CloudLockCisco Secure Web Appliance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco CloudLockCisco Secure Web Appliance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco CloudLockCisco Secure Web Appliance
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Cisco CloudLockCisco Secure Web Appliance
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Forcepoint SWG
    Score8 out of 10
    Enterprises
    No answers on this topic
    Skyhigh Secure Web Gateway
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco CloudLockCisco Secure Web Appliance
    Likelihood to Recommend
    10.0
    (5 ratings)
    6.8
    (9 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.4
    (2 ratings)
    User Testimonials
    Cisco CloudLockCisco Secure Web Appliance
    Likelihood to Recommend
    Cisco
    Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
    Incentivized
    Read full review
    Cisco
    We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cisco CloudLock offers a remote access options, very efficient and standard.
    • Robust data security and monitoring of the sensitive database.
    • Has an excellent self service, which is an option for quick operational progress.
    Incentivized
    Read full review
    Cisco
    • SMA gave us central control over multiple servers, simplifying management.
    • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
    • Convenient licensing for virtualized environments that allows easy scaling.
    Incentivized
    Read full review
    Cons
    Cisco
    • Although alert mechanism is good but it delays a bit.
    • For implementation of DLP we had to hire a expert it took a lot of time to set up.
    • Support [in my experience] is not good.
    Incentivized
    Read full review
    Cisco
    • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
    • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
    • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Cisco
    Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
    Incentivized
    Read full review
    Support Rating
    Cisco
    They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
    Incentivized
    Read full review
    Cisco
    Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
    Incentivized
    Read full review
    Cisco
    At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Allowed data to be accessed.
    • Secured data.
    • Meet client security requirements.
    Incentivized
    Read full review
    Cisco
    • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
    • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
    • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
    Incentivized
    Read full review
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