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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    SSOJet

    Score10 out of 10
    N/ASSOJet is a business customer identity solution used to manage customer identities and access across applications, allowing for a secure and streamlined experience. SSOJet helps to ensure that customer data is kept safe and secure, while also providing a seamless customer experience.

    $208

    per month starting with 2 SSO or Directory Sync connections

    Pricing
    Cisco DuoSSOJet
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoSSOJet
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoSSOJet
    Considered Both Products
    Cisco
    No answer on this topic
    SSOJet
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    128 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    128 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    No answers on this topic
    Features
    Cisco DuoSSOJet
    Identity Management
    Comparison of Identity Management features of Cisco Duo and SSOJet
    Feature
    Cisco Duo
    -
    Ratings
    SSOJet
    9.7
    1 Ratings
    18% above category average
    ID-Management Access Control00 Ratings9.01 Ratings
    ID Management Single-Sign On (SSO)00 Ratings10.01 Ratings
    Multi-Factor Authentication00 Ratings10.01 Ratings
    Customer Identity and Access Management (CIAM)
    Comparison of Customer Identity and Access Management (CIAM) features of Cisco Duo and SSOJet
    Feature
    Cisco Duo
    -
    Ratings
    SSOJet
    9.2
    1 Ratings
    0% below category average
    Self-Service Registration00 Ratings10.01 Ratings
    Identity Verification00 Ratings8.01 Ratings
    Directory Services00 Ratings10.01 Ratings
    User Analytics00 Ratings9.01 Ratings
    Data Governance00 Ratings10.01 Ratings
    Identity Federation00 Ratings9.01 Ratings
    Policy and Consent Management00 Ratings8.01 Ratings
    User Provisioning00 Ratings9.01 Ratings
    Social Login00 Ratings10.01 Ratings
    Best Alternatives
    Cisco DuoSSOJet
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    Auth0
    Score8.1 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    Auth0
    Score8.1 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoSSOJet
    Likelihood to Recommend
    9.4
    (196 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (76 ratings)
    10.0
    (1 ratings)
    Availability
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoSSOJet
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    SSOJet
    SSOJet met our requirements for single sign-on, authentication and enterprise SSO, so we are very happy with their solution. our team liked the simplicity of implementation and their technical support, it was very quick to integrate. Their unique feature is the IT admin portal for our customers to easily setup their enterprise SSO was good for us a startup.
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    SSOJet
    • Authentication
    • Single Sign-on with our various systems
    • Enterprise SSO with Okta, Microsoft, Google
    • User Management
    • SAML and oAuth social logins
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    SSOJet
    • They didn't had SCIM support in the beginning, but later on it was added
    • we are looking to host one of our customer data in Germany, so geo-hosting is not available
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    SSOJet
    No answers on this topic
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    SSOJet
    The solution was very quick to setup, configure and implement by our engineering team and we don't need to develop any more SAML or oAuth connections within our product. Our engineering team doesn't need to worry about single sign-on with other agentic solutions anymore.
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    SSOJet
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    SSOJet
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    SSOJet
    No answers on this topic
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    SSOJet
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    SSOJet
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    SSOJet
    No answers on this topic
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    SSOJet
    SSOJet was easy to use and setup was quick. their team was very quick to respond to our technical questions and helped us implement the solution with various flows and SAML protocol standards.
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    SSOJet
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    SSOJet
    • Got 2 enterprise customer onboarding in 3 months of implementation SSOJet
    • SSOJet solution is true passwordless, so we don't get any support tickets on forgot password or login access anymore
    Read full review
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