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Cisco Identity Services Engine (ISE) vs. Splunk SOAR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Identity Services Engine (ISE)

    Score9 out of 10
    N/AThe Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A

    Splunk SOAR

    Score9.1 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    144 Answers
    100%
    Would buy again
    41 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    128 Answers
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    142 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    99 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    115 Answers
    97%
    Implementation went as expected
    37 Answers
    Best Alternatives
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    FireMon
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Cisco IOS Security
    Score9.6 out of 10
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Likelihood to Recommend
    9.0
    (146 ratings)
    8.1
    (40 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    7.5
    (3 ratings)
    Usability
    7.9
    (6 ratings)
    8.2
    (1 ratings)
    Availability
    9.4
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    8.2
    (40 ratings)
    Support Rating
    7.3
    (7 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.4
    (4 ratings)
    8.2
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    8.4
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Identity Services Engine (ISE)Splunk SOAR
    Likelihood to Recommend
    Cisco
    Well suited... I've used it for both wired and wireless access, and it's perfect for that. In addition to enforcing security on the port, you can also lock down east-west traffic. When you get to the point where you're configuring secure group tags and things like that, you can keep people from getting to places they shouldn't. Basically, you could turn your entire network into a firewall if you wanted to. You can secure access based on the identity of any given user through role-based authentication. For example, if you have salespeople and you don't want them accessing your financial or PCI environment, they authenticate as a salesperson and you can completely stop them from getting to any of that. That's really important, especially for us. Our payment card infrastructure servers are heavily locked down. Granted, in our situation, we firewall all that off anyway, but you still don't want some random individual to be able to even attempt that sort of thing. That's what it's really good for. I'm trying to think of a weakness. I don't know. We don't really struggle with it. There's nothing that I use it for where I wish it were better, at least not that I can think of offhand. I'm sure there are things, I just can't think of anything off the top of my head.
    Incentivized
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    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
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    Pros
    Cisco
    • manageable scaled administrative access to network devices as needed
    • Great use as a radius server which allows proper authentication and authorization into the network
    • Multiple conditions that can be utilized to grant users access based on their role in the organization
    Incentivized
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    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
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    Cons
    Cisco
    • Trustsec needs more documentation and configuration best practice examples
    • The licensing model can be difficult to explain and understand for customers
    • Difficult to get an accurate benchmark to know exactly how many Cisco Identity Services Engine nodes and the size of the deployment should be
    Incentivized
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    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
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    Likelihood to Renew
    Cisco
    We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
    Incentivized
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    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
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    Usability
    Cisco
    For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
    Incentivized
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    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
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    Reliability and Availability
    Cisco
    We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    Cisco
    yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
    Incentivized
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    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
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    Support Rating
    Cisco
    Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
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    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
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    Online Training
    Cisco
    Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
    Incentivized
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    Cisco
    I followed training for Phantom admins and it opened a world for me
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    Implementation Rating
    Cisco
    I think our system integrators lacks some competencies and this has led to an implementation that is still perfectible. (i.e. dedicating an interface for intra-cluster communication)
    Incentivized
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    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
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    Alternatives Considered
    Cisco
    I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
    Incentivized
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    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
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    Contract Terms and Pricing Model
    Cisco
    Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
    Incentivized
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    Cisco
    No answers on this topic
    Scalability
    Cisco
    It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
    Incentivized
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    Cisco
    me and the customers I encountered found it flexible and scalable
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    Return on Investment
    Cisco
    • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
    Incentivized
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    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
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    ScreenShots

    Cisco Identity Services Engine (ISE) Screenshots

    Screenshot of Cisco Identity Services Engine (ISE)