Cisco Identity Services Engine (ISE) vs. Zscaler Private Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Identity Services Engine (ISE)
Score 8.9 out of 10
N/A
The Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A
Zscaler Private Access
Score 8.9 out of 10
N/A
Zscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
Pricing
Cisco Identity Services Engine (ISE)Zscaler Private Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Identity Services Engine (ISE)Zscaler Private Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Identity Services Engine (ISE)Zscaler Private Access
Features
Cisco Identity Services Engine (ISE)Zscaler Private Access
Identity Management
Comparison of Identity Management features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
Zscaler Private Access
9.1
10 Ratings
2% above category average
Multi-Factor Authentication00 Ratings9.110 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
Zscaler Private Access
9.0
6 Ratings
1% below category average
Endpoint Detection and Response (EDR)00 Ratings9.06 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
Zscaler Private Access
8.6
11 Ratings
10% above category average
Network Analytics00 Ratings8.811 Ratings
Threat Recognition00 Ratings8.99 Ratings
Vulnerability Classification00 Ratings8.97 Ratings
Automated Alerts and Reporting00 Ratings8.210 Ratings
Threat Analysis00 Ratings8.67 Ratings
Threat Intelligence Reporting00 Ratings8.17 Ratings
Automated Threat Identification00 Ratings8.59 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Cisco Identity Services Engine (ISE)
-
Ratings
Zscaler Private Access
9.1
11 Ratings
4% above category average
Continuous Verification00 Ratings8.911 Ratings
Secure Web Gateways00 Ratings9.211 Ratings
Network Flow Control00 Ratings9.110 Ratings
Network Traffic Analysis00 Ratings9.09 Ratings
Segmentation Leveraging00 Ratings9.010 Ratings
Admin Access Control00 Ratings9.19 Ratings
Network Data Encryption00 Ratings9.211 Ratings
Network Topology Mapping00 Ratings9.011 Ratings
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Cisco Identity Services Engine (ISE)Zscaler Private Access
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Score 9.4 out of 10
Medium-sized Companies
Cisco Meraki MX
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Score 9.0 out of 10
Palo Alto Networks Prisma Access
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Score 8.3 out of 10
Enterprises
Cisco Meraki MX
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Score 9.0 out of 10
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Score 8.3 out of 10
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User Ratings
Cisco Identity Services Engine (ISE)Zscaler Private Access
Likelihood to Recommend
8.8
(118 ratings)
9.1
(15 ratings)
Likelihood to Renew
9.6
(3 ratings)
-
(0 ratings)
Usability
7.0
(3 ratings)
9.1
(10 ratings)
Availability
9.3
(3 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(6 ratings)
-
(0 ratings)
Implementation Rating
9.3
(3 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.1
(2 ratings)
-
(0 ratings)
Ease of integration
5.6
(3 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Identity Services Engine (ISE)Zscaler Private Access
Likelihood to Recommend
Cisco
Cisco ISE integrates will with a Cisco solution such as firewalls, network switches and routers. It does an incredible job of granting access based on the role that an individual or groups have, and the ability to remove access to that individual or group is also east. In our environment ISE is used to authenticate external users that have access by vpn, and also to manage access to the large network infrastructure
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Zscaler
Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
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Pros
Cisco
  • The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.
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Zscaler
  • Allows strong cyber security corporate policies
  • Very reliable VPN application that operates at 100% efficiency
  • Very easy to be configured with friendly user interface
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Cons
Cisco
  • Trustsec needs more documentation and configuration best practice examples
  • The licensing model can be difficult to explain and understand for customers
  • Difficult to get an accurate benchmark to know exactly how many Cisco Identity Services Engine nodes and the size of the deployment should be
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Zscaler
  • Granularity and Complexity of Policy Enforcement
  • Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
  • The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.
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Likelihood to Renew
Cisco
We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
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Zscaler
No answers on this topic
Usability
Cisco
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
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Zscaler
The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
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Reliability and Availability
Cisco
We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
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Zscaler
No answers on this topic
Performance
Cisco
yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
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Zscaler
No answers on this topic
Support Rating
Cisco
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
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Zscaler
No answers on this topic
Online Training
Cisco
Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
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Zscaler
No answers on this topic
Implementation Rating
Cisco
I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
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Zscaler
No answers on this topic
Alternatives Considered
Cisco
I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
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Zscaler
Well ZPA is a good solution, however everyone has their own advantage and disadvantages, with ZPA you can deploy ZTNA model, which will help you better control on access, however Palo Alto, Fortinet they are also market leading firewall solution, and you can not deny if they are not providing the same features.
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Contract Terms and Pricing Model
Cisco
Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
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Zscaler
No answers on this topic
Scalability
Cisco
It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
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Zscaler
No answers on this topic
Return on Investment
Cisco
  • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
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Zscaler
  • Positive: We have now charged users internally for the service
  • Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
  • Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.
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ScreenShots

Cisco Identity Services Engine (ISE) Screenshots

Screenshot of Cisco Identity Services Engine (ISE)

Zscaler Private Access Screenshots

Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.