Cisco Unified IP Phone 6900 Series vs Yealink Conference Phones

Likelihood to Recommend

Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 10,001+ employees

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Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Pros

They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Easy-to-use menu interface
Bright and clear screen
Excellent call quality

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Cons

Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Admin menu options could be easier to reach.
Programming via the web interface requires some advanced knowledge.
Rebooting the phone takes a little longer than previously used systems.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Support Rating

No score

No answers yet

No answers on this topic

Yealink Conference Phones 7.0

Based on 2 answers

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Alternatives Considered

Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.

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Nilson Lino Da Costa Junior

Voice Specialist

British TelecomTelecommunications, 10,001+ employees

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We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Return on Investment

I don't know that I am qualified to speak on the ROI.
I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
The ability to forward voice messages is a great asset for customer service as well.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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Helps the organization conduct meetings over the phone, rather than meeting in person.
Saves time to be able to communicate in a quick, thorough manner.
Helps everyone stay in touch and eliminates potential business downtime.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Cisco Unified IP Phone 6900 Series vs Yealink Conference Phones