Cisco Unified IP Phone 6900 Series vs Yealink Conference Phones

Likelihood to Recommend

I would recommend this model in lobbies, break rooms, hotels, manufacturing floor "pole phones" or other places where a larger physical phone isn't necessary to provide dial-tone and basic feature access.

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Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

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Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Pros

They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Easy-to-use menu interface
Bright and clear screen
Excellent call quality

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Cons

Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Admin menu options could be easier to reach.
Programming via the web interface requires some advanced knowledge.
Rebooting the phone takes a little longer than previously used systems.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Support Rating

No score

No answers yet

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Yealink Conference Phones 7.0

Based on 2 answers

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Alternatives Considered

When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.

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Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

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We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Return on Investment

They are very scalable
They are supported by almost every feature from CUCM and Voice Gateways

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Helps the organization conduct meetings over the phone, rather than meeting in person.
Saves time to be able to communicate in a quick, thorough manner.
Helps everyone stay in touch and eliminates potential business downtime.

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Verified User

Engineer in Information Technology

Airlines/Aviation Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No