Cisco Unified
December 02, 2021

Cisco Unified

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Unified IP Phone 6900 Series

I use Cisco Unified IP phone for phone calls and voice messages. My job also uses it to send out emergency alerts.
  • Easy to check voice messages.
  • Display is easy to see.
  • Storing of frequently used phone numbers
  • I like the different ring tones.
  • I wish the color was jazzier ( I know that's not a word probably) but something that allows you to give your phone character.
  • The cord tangles to easily.
  • The phone could be a little smaller.
  • Ability to save frequent numbers.
  • Ability to broadcast emergency messages.
  • Voice messaging
  • I don't know that I am qualified to speak on the ROI.
  • I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
  • The ability to forward voice messages is a great asset for customer service as well.

Do you think Cisco Unified IP Phone 6900 Series delivers good value for the price?

Yes

Are you happy with Cisco Unified IP Phone 6900 Series's feature set?

Yes

Did Cisco Unified IP Phone 6900 Series live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Unified IP Phone 6900 Series go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Unified IP Phone 6900 Series again?

Yes

The Cisco Unified IP Phone is reliable and easy to use. The programming keys are easy to figure out and [setting] up voice mail is great. I like the option to set up a standard greeting, personal greeting, and even have a temporary greeting for a specific amount of time. I also like the different ring tones, this helps in a large office so that if I am not at my desk I do not have to run back to grab the phone if it's not my ring.