Cisco IP Phones vs. Logitech GROUP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco IP Phones
Score 9.1 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Logitech GROUP
Score 4.0 out of 10
N/A
Logitech GROUP is an HD video conferencing solution designed for meetings of up to 14 people, with optional expansion mics to extend to meetings of up to 20 people. Components include the camera, speakerphone, hub, remote, wall/table mount, and expansion microphones. The system plugs into the user's computer via USB to provide the audio and video components for meetings run on the user's web conferencing software.N/A
Pricing
Cisco IP PhonesLogitech GROUP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco IP PhonesLogitech GROUP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco IP PhonesLogitech GROUP
Top Pros
Top Cons
Best Alternatives
Cisco IP PhonesLogitech GROUP
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.4 out of 10
Cisco Headsets
Cisco Headsets
Score 9.4 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.4 out of 10
Cisco Headsets
Cisco Headsets
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IP PhonesLogitech GROUP
Likelihood to Recommend
8.9
(57 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.5
(2 ratings)
-
(0 ratings)
Usability
8.7
(11 ratings)
-
(0 ratings)
Support Rating
8.4
(43 ratings)
9.0
(1 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco IP PhonesLogitech GROUP
Likelihood to Recommend
Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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Logitech
When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
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Pros
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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Logitech
  • High Audio Quality
  • High Video Quality
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Cons
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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Logitech
  • Design of the devices
  • To many cables for conference systems
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Likelihood to Renew
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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Logitech
No answers on this topic
Usability
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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Logitech
No answers on this topic
Support Rating
Cisco
Cisco support is very quick, we can raise the Cisco TAC case by email or using Cisco's website. And if anything urgent like P1 or P2 issues we can directly call to Cisco customer support number and speak with support engineers quickly. So it helps to resolve issues in highly speedy manner.
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Logitech
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
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Implementation Rating
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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Logitech
No answers on this topic
Alternatives Considered
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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Logitech
We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
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Return on Investment
Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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Logitech
  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
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