6800 IP Phone review.
August 29, 2022

6800 IP Phone review.

Erdem Öztürk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

Cisco IP Phone 6800 Series

Overall Satisfaction with Cisco IP Phones

Cisco IP Phone is used as a part of a SIP network, and I'm working as a consultant to make the purchasing decisions; it enables customers to t keep their teams happier and more productive. The speaker is pretty good and almost as clear as the 7800 and 8800 series phones. It has all the same newer ringtones as well, which is nice.
  • The speaker is pretty good and almost as clear as the 7800 and 8800 series phones.
  • It is about the same as a 7841 in almost every aspect, except it has no POE, but the power adapter is included. It also doesn't have as sleek of a look, and the screen is quite low in resolution.
  • It delivers reliable, business-grade audio(opens in a new tab) in an energy-efficient package that will appeal to many organizations. Specifically designed for companies with “moderate to active VoIP needs.
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
  • As a consultant I can not comment on this section.
There are a number of features included as standard across the 7800 series, including wideband audio and echo cancellation. Overall, businesses should receive a high-quality communication experience when using one of Cisco’s 7800 VoIP handsets, as the company has worked hard to ensure that crystal clear audio is delivered, even among the more affordable models. Vibration isolation has been employed for all the hardware, for example, to ensure that unwanted noises do not distract from the audio experience.

Do you think Cisco IP Phones delivers good value for the price?

Yes

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phones go as expected?

Yes

Would you buy Cisco IP Phones again?

Yes

Although the 6800 range(opens in new tab) may not be as flashy as some of Cisco’s other VoIP offerings, it still delivers reliable, business-grade audio(opens in new tab) in an energy-efficient package that will appeal to many organizations. Specifically designed for companies with “moderate to active VoIP needs,” the 6800 range gives businesses five models to choose from, depending on their specific needs. As security becomes more important, Customers should choose the 7800 series. All of the 7800 models boast the latest security and encryption. Solutions (opens in new tab) so organizations need not worry about audio data being intercepted or interfered with. Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2 are employed to help protect the intellectual property of your business. This security also extends to remote workers, who can connect to the Cisco network using the Cisco Expressway without the need for a dedicated VPN solution(opens in a new tab) when using a 7800 series phone.