Cisco IP Phones vs. Logitech Rally

We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.

This is the first time I have implemented a room video conferencing solution that didn't feel like torture. Right away from the unboxing of the equipment and the clear instructions I was satisfied. The full Teams Room kit had multiple options for cabling and detailed configuration options. It immediately connected to our Office 365 environment and we were live very quickly. We had one hiccup with the pass through on the Tap system but there was a firmware update available already that resolved it immediately.

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• Vibrant display
• Retains mute functionality between headset and speakerphone
• Consistent and incredibly clear audio
• Energy saving mode, during nighttime hours
• Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
• Variety of customizable ringtones
• Supports up to 10 lines, if needed
• Built-in camera provides quick and easy access to join any meeting or call in 720p HD

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• Easy to use
• Screen sharing
• Video pass through

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• So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
• Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.

• Better sized equipment for smaller rooms (portable?)
• More flexibility to share the device (without Tap)
• Better automatic zooming.

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i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.

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Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.

Support has always been friendly and quick. most reps are able to assist you on their own but if not they will escalate you to another engineer spending on the complexity or severity of your call. Over all I have always had fairly pleasant and respectful conversations with all the Cisco support representatives

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It's complex to set up but with the help of New Era we were able to do it quickly and efficiently

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The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.

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The Rally units are a significant improvement on the Dolby units, providing a more capable interface with better screen sharing capabilities. The units are significantly cheaper than the Cisco units, however they do not offer the remote management capabilities of the Cisco units.

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• I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
• Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
• The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

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• During COVID it has allowed us to link rooms together.
• Allowed us to make orientation easier to deliver.
• Allowed us to require less people delivering orientation by linking rooms together.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info