Cisco Jasper vs. Phone.com

Using Cisco Jasper is suitable for managing large numbers of cellular subscribers where manual management is impossible. If you are a prototype project with dozens of subscribers, it may not be convenient for you to deal with Cisco Jasper and opt for manual management. The use of Cisco Jasper is justified in a production and project monetization environment.

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Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

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• Device integration
• Connectivity management
• Enterprise-grade solution

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• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

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• Occasionally, it takes a long time for things to load, but that is just a feature.
• There are a few minor glitches, but nothing that affects usage.
• It was assuring security as a vendor-based solution.

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In our country, the subscriber management platform is not eligible since each cell phone operator opts for a particular brand, that is, we have not had an option, although we have no complaints about the platform, we feel comfortable using it. I know of other management platforms used by other operators and they are really all very well designed, but we all know about CISCO's track record in the market, which adds additional value.

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• We saved an average of 14% on device connectivity costs
• We have an almost 99% uptime thanks to CJ.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reduced cost and improved our efficiency - all reps love it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info