Cisco Meraki Dashboard vs. NetBrain Technologies

Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.

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Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.

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• Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.

• Network Issues Troubleshooting
• Visualizing the root cause using color coding
• out of the box runbooks available

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• Some features are unavailable when the network doesn't have a switch (network topology, for example)
• I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
• I would like to have some of the switch tools available for firewall devices (port cycling, line testing).

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• Not all devices are integrated with the same quality.
• Not all steps are self-explaining.
• The updates were difficult (but thanks to the help of support no real problem).

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Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs

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Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.

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This is a easly tool that i've worked.

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Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.

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Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.

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Best part of NetBrain is that it is customisable ,you can create apps based on your requirement and run them in your environment. Lot of flexibility

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• When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
• Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
• Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
• Customer support and Cisco's technical team has been very helpful and responsive.

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• Time it takes for Service Desk to identify issues has been cut into 1/2
• Able to present maps to management for circuit throughput issues and why we need a larger circuit
• The logs are clear and easy to understand

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