Cisco Meraki SM vs. Jamf Now

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki SM
Score 9.7 out of 10
N/A
Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A
Jamf Now
Score 8.9 out of 10
N/A
Jamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT. Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be…N/A
Pricing
Cisco Meraki SMJamf Now
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki SMJamf Now
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.
More Pricing Information
Community Pulse
Cisco Meraki SMJamf Now
Considered Both Products
Cisco Meraki SM
Chose Cisco Meraki SM
We were already Cisco Meraki customers so it was a logical step to use their SM product. That said, we did compare to other vendors and we are happy with our choice. Integration and ease of deployment was a big factor. While some competitors could offer lower costs, the …
Jamf Now

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Cisco Meraki SMJamf Now
Small Businesses
Rippling
Rippling
Score 8.5 out of 10
Rippling
Rippling
Score 8.5 out of 10
Medium-sized Companies
Jamf Pro
Jamf Pro
Score 9.4 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.7 out of 10
Enterprises
Jamf Pro
Jamf Pro
Score 9.4 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki SMJamf Now
Likelihood to Recommend
9.5
(13 ratings)
8.9
(4 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
8.9
(2 ratings)
Product Scalability
9.3
(7 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki SMJamf Now
Likelihood to Recommend
Cisco
It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
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Jamf Software, LLC
Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
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Pros
Cisco
  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
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Jamf Software, LLC
  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
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Cons
Cisco
  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
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Jamf Software, LLC
  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
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Usability
Cisco
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
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Jamf Software, LLC
No answers on this topic
Support Rating
Cisco
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
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Jamf Software, LLC
No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
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Alternatives Considered
Cisco
The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
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Jamf Software, LLC
Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
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Scalability
Cisco
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
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Jamf Software, LLC
No answers on this topic
Return on Investment
Cisco
  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
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Jamf Software, LLC
  • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
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ScreenShots

Jamf Now Screenshots

Screenshot of DevicesScreenshot of AppsScreenshot of Blueprints