TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Routers

    Score9.1 out of 10
    N/ACisco routers support secure, reliable enterprise connections. These enterprise routers help users implement an intent-based, future-ready WAN that is constantly learning, adapting, and protecting. Deploy routers for the branch, cloud, co-location, or the data center with any type of connectivity, including MPLS, Internet, and 4G LTE. With over 30 years of experience and an end-to-end portfolio, Cisco routing solutions can deliver for today’s networking needs. The vendor promises to help…N/A

    Darktrace

    Score8.3 out of 10
    N/ADarktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
    Pricing
    Cisco RoutersDarktrace
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco RoutersDarktrace
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco RoutersDarktrace
    Considered Both Products
    Cisco
    No answer on this topic
    Darktrace
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    75 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    66 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    73 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    58 Answers
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    69 Answers
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    Cisco RoutersDarktrace
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco RoutersDarktrace
    Likelihood to Recommend
    9.1
    (87 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    9.7
    (5 ratings)
    9.7
    (2 ratings)
    Usability
    9.3
    (4 ratings)
    6.5
    (3 ratings)
    Support Rating
    9.4
    (4 ratings)
    7.0
    (3 ratings)
    Vendor post-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco RoutersDarktrace
    Likelihood to Recommend
    Cisco
    Sometimes our Cisco Routers aren't well suited; it's just in really small environments. To put just an at-home module, that's really the only time I can't really see it being used. Even in any situation, like a small office, like five to 10 people, even just putting a small router out there has its inherent benefits outside of just using a normal internet connection, like getting your local Comcast. So, as I said, it's very adaptive.
    Incentivized
    Read full review
    Darktrace
    Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
    Incentivized
    Read full review
    Pros
    Cisco
    • Helps to separate routing information for different networks for different customers.
    • Helps peers with service providers and Customer Networks and starts the exchange of information between them.
    • Helps facilitate internet connectivity for enterprise networks.
    • Helps transferring Internet or Private Data from one place to another.
    Incentivized
    Read full review
    Darktrace
    • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
    • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
    • Darktrace comes with it autonomous AI model detection and responses capabilities.
    • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
    Read full review
    Cons
    Cisco
    • In some cases it would be helpful if the Cisco Routers in UC mode would support FXO ports when connected to the Webex cloud for calling.
    • When used as WGBs if there were more telemetry options that collect roaming stats OOB would help during troubleshooting efforts.
    • Would love it if there is a CLI command to show the API endpoint for a given show command.
    Incentivized
    Read full review
    Darktrace
    • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.
    Incentivized
    Read full review
    Darktrace
    It's a powerfull product that help administrators to provide email security to our organization.
    Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
    They're improving the product releasing continuous updates and have mobile phone app to manage it.
    Incentivized
    Read full review
    Usability
    Cisco
    The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products
    Incentivized
    Read full review
    Darktrace
    The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.
    Incentivized
    Read full review
    Darktrace
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco Routers are the most reliable and stable internet edge routers ive used. They' have also always offered high performance for the most demanding traffic workloads. Lastly, from all of the various vendors I've used, Cisco routsrs have the best TAC support.
    Incentivized
    Read full review
    Darktrace
    We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Network management has become easy and fast with cloud based portal.
    • Network policies could be rolled out quickly across the devices.
    • Improvement in Network security.
    • Stable internet connection has lead to less downtime and more productivity.
    • Stable internet connection in each location within the organization.
    Incentivized
    Read full review
    Darktrace
    • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
    • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
    • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
    Incentivized
    Read full review
    ScreenShots