Likelihood to Recommend I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
Read full review FileWall is great solution to protect your end-users from malicious attachments. If your company often sending and receiving email attachments (even from trusted customers, sometimes accounts can be compromised), FileWall will safe-guard your environment. Very low price makes FileWall available for SMBs. With pretty straight-forward implementation and configuration process our IT department was able to configure the solution in our system within 1 day without any additional training.
Read full review Pros Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes. Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails. Creating unique policies that were tailored to block or allow emails from certain senders. Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links. Allows easy configuration for other email security measures such as SPF, DMARC and DKIM. Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup. Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving. Read full review Easy to implement, it is one click to activate service. FileWall admin console straight forward and user-friendly, Also dashboard gives great insights. Very economical, price of $1 per user/month is more than affordable with discount for annual subscription. Read full review Cons The web interface is definitely dated The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes The email filtering and email search features are really dated. And other tools are more user friendly Read full review It's only available on the Microsoft Marketplace. Would like to see it available through other channels. Read full review Likelihood to Renew Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
Read full review Usability Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Read full review FileWall is very simple and intuitive to use. For the price and the functions that it offers, it is the best email attachment safety solution. The admin interface is very user-friendly and the rules are propagated immediately after activating them.
Read full review Reliability and Availability Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
Read full review Support Rating Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
Read full review Filewall customer and technical support is always available and they provide customers with great feedback and full instructions how to achieve desired goals.
Great thing about this product is that you can communicate directly to product creators. If you as a client have some ideas, and want some additions, you can ask them, you will get response in very short period of time.
Read full review Implementation Rating Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
Read full review Alternatives Considered The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
Read full review My subscription for
Microsoft Exchange is very basic. My subscription doesn't include very reliable email security. If I wanted added security, I need to pay more. With FileWall, I can have a very reliable, very user-friendly email security. It is very cheap and really does the job.
Read full review Return on Investment Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats. I currently have security and advanced malware protection to Office 365. Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain. Read full review I feel my email is safe. Automatically detects if the email is safe or if can cause harm. Very good investment for SMB. Read full review ScreenShots Cisco Secure Email Threat Defense Screenshots