Cisco Secure Email Threat Defense vs. Symantec Email Security.cloud

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!

We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
• Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
• Creating unique policies that were tailored to block or allow emails from certain senders.
• Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
• Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
• Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
• Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Advanced scanning of email and threats beyond simple Antispam services
• Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
• Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The web interface is definitely dated
• The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
• The email filtering and email search features are really dated. And other tools are more user friendly

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
• The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The implementation went well, no issues or problems to report.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our email security has increased.
• Users are now more confident about their email security.
• Management of threat detection and prevention has become easier.
• Finer controls on spam filtering gives customization capability.
• GDPR compliance ensures peace of mind from a regulation point of view.
• The quarantine feature has ensured that we do not lose important emails while they are being analyzed.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info