TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Endpoint

    Score8.7 out of 10
    N/ACisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A

    SentiOne

    Score6.5 out of 10
    N/ASentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…

    $299

    per account

    Pricing
    Cisco Secure EndpointSentiOne
    Editions & Modules
    No answers on this topic
    Team
    $299
    per account
    Enterprise
    Custom Pricing
    per account
    Offerings
    Pricing Offerings
    Cisco Secure EndpointSentiOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$299 per account
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Secure EndpointSentiOne
    Considered Both Products
    Cisco
    No answer on this topic
    SentiOne
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    33 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    Cisco Secure EndpointSentiOne
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Secure Endpoint and SentiOne
    Feature
    Cisco Secure Endpoint
    9.2
    43 Ratings
    8% above category average
    SentiOne
    -
    Ratings
    Anti-Exploit Technology9.442 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.443 Ratings00 Ratings
    Centralized Management9.243 Ratings00 Ratings
    Hybrid Deployment Support8.55 Ratings00 Ratings
    Infection Remediation9.143 Ratings00 Ratings
    Vulnerability Management9.142 Ratings00 Ratings
    Malware Detection9.443 Ratings00 Ratings
    Best Alternatives
    Cisco Secure EndpointSentiOne
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Khoros Service
    Score8.5 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    Brand Embassy (discontinued)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure EndpointSentiOne
    Likelihood to Recommend
    8.8
    (46 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (41 ratings)
    9.0
    (1 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (43 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    4.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure EndpointSentiOne
    Likelihood to Recommend
    Cisco
    To handle modern cyber threats such as malware, ransomware, and other known and unknown threats, Cisco Secure Endpoint is a handy option because it is EDR-capable, always updated, and effectively hunts for threats and blocks them before they cause harm to the business. It is reliable, and I recommend it because it has always protected our business from cyber threats.
    Incentivized
    Read full review
    SentiOne
    SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
    Incentivized
    Read full review
    Pros
    Cisco
    • Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
    • One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
    Incentivized
    Read full review
    SentiOne
    • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
    • It has the best features to be the best in terms of functionalities and features include in it.
    • Daily report feature is also very intuitive.
    Incentivized
    Read full review
    Cons
    Cisco
    • Frequent name changes are not helpful
    • Some of the reports that get sent are very high-end reports with lots of information. It would be nice if there was a simplified report that could be sent automatically when an issue is identified on a computer
    Incentivized
    Read full review
    SentiOne
    • Customer support of SentiOne is not up to mark.
    • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
    • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    the renewal must be studied with different factors
    Incentivized
    Read full review
    SentiOne
    No answers on this topic
    Usability
    Cisco
    The interface is extremely difficult to navigate, even for a moderately familiar user. All the dashboards look the same, but have different functionalities. It looks like the place where you performed that task last time, but in fact the option you want is on a different dashboard. The menu is hard to navigate because the menu items are labeled with misleading descriptions or jargon specific to the product. This makes it even harder to find what you need. On the other hand, it does most of what you need it to do automatically, which helps the usability dramatically.
    Incentivized
    Read full review
    SentiOne
    I just love to use this amazing software.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    no complain and no issue with availability
    Incentivized
    Read full review
    SentiOne
    No answers on this topic
    Support Rating
    Cisco
    In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
    Incentivized
    Read full review
    SentiOne
    It is very supportive. I am a very contented user.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    no participation in implementation
    Incentivized
    Read full review
    SentiOne
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
    Incentivized
    Read full review
    SentiOne
    SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Cisco Secure Endpoint increases visibility into threats on our endpoints, thereby reducing the risk of threat infestation.
    • By automatically responding to threats, the tool protects our data and workforce in a timely manner.
    • It includes reporting features that help our teams investigate threats more thoroughly and take appropriate action.
    Incentivized
    Read full review
    SentiOne
    • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
    • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
    • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
    Incentivized
    Read full review
    ScreenShots

    SentiOne Screenshots

    Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.