TrustRadius: an HG Insights company

Cisco Secure Firewall Management Center vs. WhatsApp Business

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Firewall Management Center

    Score8.9 out of 10
    N/ACisco Secure Firewall Management Center (formerly Firepower Management Center) are a firewall policy and intrusion detection appliance management system, providing an administrative nerve center for managing critical Cisco network security solutions. It provides complete and unified management over firewalls, application control, intrusion prevention, URL filtering, and advanced malware protection. Easily go from managing a firewall to controlling applications to investigating and remediating…N/A

    WhatsApp Business

    Score9 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
    Pricing
    Cisco Secure Firewall Management CenterWhatsApp Business
    Editions & Modules
    No answers on this topic
    WhatsApp Business
    Free
    Offerings
    Pricing Offerings
    Cisco Secure Firewall Management CenterWhatsApp Business
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure Firewall Management CenterWhatsApp Business
    Considered Both Products
    Cisco
    No answer on this topic
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    23 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    23 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    100%
    Implementation went as expected
    21 Answers
    Features
    Cisco Secure Firewall Management CenterWhatsApp Business
    Firewall Security Management
    Comparison of Firewall Security Management features of Cisco Secure Firewall Management Center and WhatsApp Business
    Feature
    Cisco Secure Firewall Management Center
    8.1
    21 Ratings
    2% above category average
    WhatsApp Business
    -
    Ratings
    Policy planning and rule management8.021 Ratings00 Ratings
    Automated Policy Orchestration7.019 Ratings00 Ratings
    Device Discovery8.019 Ratings00 Ratings
    Policy Compliance Auditing8.019 Ratings00 Ratings
    Attack Path Simulation Testing7.516 Ratings00 Ratings
    Anomalous Event or Behavior Deviation8.019 Ratings00 Ratings
    Vulnerability Scans8.516 Ratings00 Ratings
    Firewall Rule Cleanup9.518 Ratings00 Ratings
    Best Alternatives
    Cisco Secure Firewall Management CenterWhatsApp Business
    Small Businesses
    No answers on this topic
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Palo Alto Panorama
    Score8.7 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Palo Alto Panorama
    Score8.7 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Firewall Management CenterWhatsApp Business
    Likelihood to Recommend
    8.5
    (24 ratings)
    9.2
    (24 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (4 ratings)
    8.5
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (7 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure Firewall Management CenterWhatsApp Business
    Likelihood to Recommend
    Cisco
    FMC is feature-rich and user-friendly. Cisco firewalls can run on standalone mode (FDM) but fewer features are supported on FDM. FMC is a must when working with Cisco Firewall. Migration from Cisco ASA to Cisco FTD is easy. There is a tool (FMT) that converts and imports the cisco IOS configuration file to FMC. FMC runs in VM or can be purchased as a physical appliance. The downside is that FMC is not quite fast and has bugs, especially when running in the older version 5x. and 6x.
    Read full review
    Meta Platforms Inc
    By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
    Read full review
    Pros
    Cisco
    • Great protection and security against the multiple digital virus attacks.
    • Provides detailed logs to track any threat and helps to secure the network promptly.
    • VPN service for remote access of important organizational applications.
    • Best management tool for controlling data and bandwidth resources.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
    • Fast and accurate connection.
    • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
    Read full review
    Cons
    Cisco
    • Stability when managing firewalls, we're having issues with Firewall 01 and Firewall 02 remaining in sync
    • Reporting when it comes to access control policy rules - there is no way to export a report of the rules easily. Using a custom Python script on the Cisco forums is the only way to easily export a CSV.
    • Support for policy and route-based site-to-site VPN was not available until 6.6.0 and later. This forced us to purchase ASAs to bridge that gap.
    • Dashboard reporting - when clicking a link for more information, nothing displays. Currently working with Cisco on the support case, which has been escalated.
    Incentivized
    Read full review
    Meta Platforms Inc
    • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
    • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
    • File transfer is time consuming and troublesome. It also has limits.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are very satisfied with SecureX and it's adaptive, active nature in protecting or data and systems. It's easy to administer, update, review notifications and update when necessary. Cisco's security practice fits into our needs and continues to evolve as global cyber events change. SecureX is easy to migrate to new cisco gear as we upgrade to newer models when supports ends on older gear. Enabling fast ROI during these capital expenditure projects.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Usability
    Cisco
    Overall usability is an eight for me because it is easy to manage the firewall policies and monitor the devices' health. The configurations are all done in the GUI which makes it more convenient and hassle free. You can also see the devices' health and the progress of the task thru its taskbar.
    Incentivized
    Read full review
    Meta Platforms Inc
    Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
    Read full review
    Reliability and Availability
    Cisco
    Since moving to Cisco secure management center from firepower management center we've had no application issues, outages or any other problems. It's always been there for us and always provides us the necessary protection and notification when we need it. Been very happy with all of our Cisco systems over our tenure to date.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Support Rating
    Cisco
    We have the direct support of the manufacturer through its service channels, the attention is 24/7, and the response time is acceptable. The support for this tool is almost nil. It all depends on the level of implementation is carried out so that it can fail and request collaboration. Anyway, the manufacturer backs the entire Cisco Firepower Management Center (FMC series appliances) solution.
    Incentivized
    Read full review
    Meta Platforms Inc
    There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Cisco secure firewall management center is easy to install, moderate to setup in conjunction with firewall hardware, and administration of policy changes afterwards is pretty straight forward. And flexible to add more advanced security configurations as needed. Cisco support website is pretty good for researching how to documentation too. Cisco secure firewall management center enables integration to SecureX - the cloud security protection service. And AMP which protects packet flow with real time analysis. Cisco secure fmc is the evolved name for cisco firepower management center so for those customers who have firepower this is a simple migration.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Alternatives Considered
    Cisco
    We are managing multiple customers having a large number of Cisco devices that need to be managed by a single platform. For that reason, we have selected the Cisco Firewall Management Center than checkpoint firewall management. It simplifies and automates newly bought cisco firewalls at remote branch offices to manage, configure and troubleshoot them.
    Incentivized
    Read full review
    Meta Platforms Inc
    In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It's a very straightforward and user-friendly tool that has enhanced the total detection of malware and other threats t from intrusion into our network.
    • Provides stable deep network scanning, security visibility, and protection from unauthorized access.
    • The platform modular allows us to deploy across multiple budget cycles.
    Incentivized
    Read full review
    Meta Platforms Inc
    • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
    • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
    • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
    Incentivized
    Read full review
    ScreenShots