Likelihood to Recommend Sometimes it is really hard to handle. There are so many bugs especially when it comes to ACL or HA creation. Sometimes the Cisco Secure Firewall just needs a restart in order to work but that shouldn't be like that in our environment the Cisco Secure Firewall is the heart of the network and if the Cisco Secure Firewall is down the whole branch is down, for that we need a more reliable product.
Read full review IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.
Read full review Pros How the firewall works well is normally the firewall is protecting the secure network for the internal network to prevent the attack from external network. normally for the ISP customer, we usually filter the firewall polices only for the server farm, server farm because normally in ISP is the customer doesn't want to be filtered. So only for the server farm, they need the firewall for the enterprise like banking and for the DDoS attack, like the malware attack, something like that. And then sometimes it's some customer in ISPalso, they got the many DDoS attack and then they are using the public ip. When there are using the public ip, they need to protect their ip. So they need to use the firewall. So the firewall is essentially needed. many attackers and many, many things, terrible things have been to the network which has large impact.. Read full review VPN for Remote Employees Point to point VPNs Scanning of traffic Ease of management Website filtering by both sites and key words Read full review Cons The UI in Cisco Firepower formerly Sourcefire) is complicated and entirely redundant. A lot of these features are not useful, and therefore, it can be removed from the main window. The interface is very slow, with each operation taking a lot of time. Searching through the logs takes too much time. Read full review Support can take longer to respond that it should Could work better with resellers Spend more effort on adding new features Read full review Likelihood to Renew It works really well. We can do most anything we want or need to with it, and you don’t have to have a doctorate or multiple certs to necessarily figure it out. The thing that would probably have to happen to make us switch would be if we just got priced out - Cisco’s more powerful and higher bandwidth models cost a pretty penny.
Read full review Usability Solution is highly effective, offers a lot of features with constant improvements and additions of new features over time. It's relatively easy to get familiar with the system, especially if transitioning from adaptive security appliances. If this is not the case, as for learnability there's a learning curve but once learned it is relatively easy to remember the details about the system even after a period of non-use
Read full review Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.
Read full review Reliability and Availability We have had really good success with Cisco Secure Firewall when it comes to availability. Even when we’ve had temporary issues with one appliance or the other, or with the Firewall Management Center, it has stayed up and defended our network diligently. We even had an issue where the licensing got disabled for multiple days, and it kept spinning like a top
Read full review Support Rating Customer service has been great. TAC has been mostly able to identify and fix problems that we may have and have been very responsive. If for some reason something isn't fixed right away, they have been adamant on staying with us and working the issues out before things get escalated up the chain.
Read full review Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.
Read full review Implementation Rating In the beginning transition from Adaptive Security Appliance to Cisco Secure Firewall did not look like the best choice. Solution was new, there were a lot of bugs and unsupported features and the actual execution in the form of configuration via Firepower Management Center was extremely slow. Compare configuring a feature via CLI on ASA in a manner of seconds (copy/paste) to deployment via FMC to Secure Firewall which took approx. 10 mins (no exaggeration). Today, situation is a bit different, overall solution looks much more stable and faster then it was but there's still room for improvement.
Read full review Alternatives Considered We use the FMC as a virtual machine, it combines administration, monitoring and can be used perfectly for error analysis. There are restrictions due to administration without the FMC, so we decided on the FMC as the central administration.
Read full review We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.
Read full review Return on Investment Cisco Secure Firewall has provided a single management interface for all of our devices. We have had issues implementing 1010 in HA where a site was using a dynamic IP previously. Lack of DHCP options has slowed deployment to our smaller sites. Read full review Easy to use makes it easy to train, reducing employee time and IT staff costs. Statefull inspection and web filtering greatly reduce malware incursions. Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive. Read full review ScreenShots