Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.
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Smoothwall SWG
Score 9.9 out of 10
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Smoothwall SWG is the web security gateway and content filtering from UK company Smoothwall.
We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Smoothwall SWG is very suitable in companies where there is a lot of staff and power to distribute the bandwidth by areas and give priority to the staff that requires better service. It's also well suited for business that require protection of their data and services as it is constantly monitoring the network and does not let them enter dangerous sites.
Real-time IP filtering is very favorable. That helps limit and restrict prohibited content.
Elaboration of personalized reports of the activities or pages that users visit to make new blocking rules to the pages most visited by users that may damage the functioning of the servers.
I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Smoothwall SWG has many tools similar to pfSense but in my opinion I like the graphical environment of smoothwall swg more. It is more didactic and simple to use for new users. Also pfSense lacks the tools for monitoring in real time and the elaboration of reports that helps to perform statistics on sites visited.
Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
This software helps a lot and is very economical, since it is free and it can be installed in equipment with low performance. That is of importance to companies with little budget or who are just starting out in the market.
