TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco TrustSec

    Score5 out of 10
    N/AN/AN/A

    Hypersocket

    Score8 out of 10
    N/AHypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.N/A
    Pricing
    Cisco TrustSecHypersocket
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco TrustSecHypersocket
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cisco TrustSecHypersocket
    Small Businesses
    Armor
    Score6 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8.3 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    AWS CloudTrail
    Score8.8 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco TrustSecHypersocket
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Cisco TrustSecHypersocket
    Likelihood to Recommend
    Cisco
    • Control access to critical enterprise resources by business role, device type, and location, so policy changes can be made without redesigning the network.
    • Easily manage access control and segmentation while maintaining compliance.
    • Create and manage policies in an easy-to-use matrix.
    • Reduce the need for costly network re-architecture by automating firewall rules and access control list (ACL) administration.
    Incentivized
    Read full review
    Hypersocket Software
    HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
    Incentivized
    Read full review
    Pros
    Cisco
    • Reduce operational expenses by simplifying network segmentation and defining security groups based on business roles, not IP addresses.
    • Limit the impact of a data breach by quickly isolating and containing threats using technology already in your network.
    Incentivized
    Read full review
    Hypersocket Software
    • Self service password resets
    • Ability to synchronize a primary account password with secondary accounts
    • Flexibility and intuitivness
    Incentivized
    Read full review
    Cons
    Cisco
    • Help and solutions if needed, support
    Incentivized
    Read full review
    Hypersocket Software
    • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
    • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
    • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    No answers on this topic
    Hypersocket Software
    Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Reduction in IT operational costs
    Incentivized
    Read full review
    Hypersocket Software
    • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
    • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
    • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
    Incentivized
    Read full review
    ScreenShots

    Hypersocket Screenshots

    Screenshot of Nervepoint Dashboard