6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Attribute Ratings

  • Cisco UC-One and Intermedia Unite are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco UC-One

80%
1 Rating
8.0

Intermedia Unite

80%
1 Rating

Usability

Cisco UC-One

N/A
0 Ratings
9.0

Intermedia Unite

90%
1 Rating

Support Rating

Cisco UC-One

N/A
0 Ratings
9.0

Intermedia Unite

90%
1 Rating

Likelihood to Recommend

Cisco

UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
Read full review

Intermedia

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
Read full review

Pros

Cisco

  • Multiple Platform support; works on PC, Mac, Android, iPhone, iPad (specific app).
  • Easy to use interface that is similar to other messenger applications/phone applications.
  • Low impact on system performance when in use.
Read full review

Intermedia

  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
Read full review

Cons

Cisco

  • Mobile App Chats do not always sync to the PC application.
  • Switching from WiFi to Cellular on mobile applications typically drops the call.
  • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
Read full review

Intermedia

  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
Read full review

Pricing Details

Cisco UC-One

Starting Price

Editions & Modules

Cisco UC-One editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Intermedia Unite

    Starting Price

    $15.99 per month per user

    Editions & Modules

    Intermedia Unite editions and modules pricing
    EditionModules
    Unite Pro$27.991
    Unite Enterprise$32.992
    Unite With Teams$22.993
    Unite For Teams$15.994

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user
    4. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Intermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.

    Usability

    Cisco

    No answers on this topic

    Intermedia

    The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Intermedia

    Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
    Read full review

    Alternatives Considered

    Cisco

    Jive as a whole has a better back end user interface, however, BroadSoft UC One far surpasses it in terms of overall functionality. The larger feature set (IM, Softphone [Jive has], collab bridge, etc) makes the slightly less intuitive back end a small ding against the software as a whole. Plus the stability of UC One as a whole is much higher as well.
    Read full review

    Intermedia

    [Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
    Read full review

    Return on Investment

    Cisco

    • The services as a whole are a better feature set for a better price.
    • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
    • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
    Read full review

    Intermedia

    • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
    • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
    Read full review

    Screenshots

    Add comparison