Cisco Umbrella Easy Protect for MSPs vs. FortiGuard Web Filtering Service

If you have a large number of clients that need to access different products within your company it is a good fit. If you just need to protect access within your company, you'd probably just want to look into Cisco Umbrella. The MSP product is specifically tapered to [manage] access from 3rd parties outside of the company.

Incentivized

FortiGuard Web Filtering Service is well-suited for an organisation that is able to funnel all its Internet connectivity through one device, i.e., the office environment - or perhaps where WFH workers are using a remote desktop or VPN. It allows management/IT to minimise risk by blocking websites that may be harmful, as well as websites that may enable data leakage, or even are websites that people ought not to be visiting in the workplace.

Incentivized

• FortiGuard Web Filtering Service effectively protects websites. There is no need to install the root certificate on all PCs inside the network.
• The database signature updates every hour, so we don't need to spend time updating the website to blacklist or whitelist.
• It can protect very well. Whereas, some traditional proxies can not do that. For example, others can not block Youtube or Facebook.
• It can also protect the search keyword, like in Youtube or other social media, Google, etc.

Incentivized

• Analyzing security logs can be challenging as the interface is rather slow and due to the large quantity of logged data.
• It is not always clear why a resource was blocked as there are 2 types of block lists
• Clients sometimes have to re-logon in order to get an updated policy rolled out.

Incentivized

• Some websites are classified as Meaningless content, especially links used in emails to unsubscribe from lists. Luckily FortiGuard Web Filtering Service is responsive about reclassifying those quickly.

Incentivized

Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.

Incentivized

We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.

Incentivized

• Not always clear which block list caused an access issue. [There are] several places that need to be checked.
• Client policies take a while to get updated, sometimes need to re-logon

Incentivized

• We can be confident staff cannot inadvertantly or deliberately access websites that contain porn, or other non-safe for work content
• We can be confident staff cannot inadvertantly or deliberately access harmful and malicious websites
• We can be confident data leakage is minimised

Incentivized