Cisco Unified Border Element (CUBE) vs. eVoice

If you are in an environment that is primarily Cisco and switching from PRI circuits or other non-SIP circuits and are generally considered to be on an enterprise-grade platform, CUBE is likely a solid choice for you. From my experience, I cannot speak to the video handling that CUBE offers as we do not employ that, so hopefully other reviews will provide insight on that.

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If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

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• Call accounting (Integration with 3rd party applications for ease of use and comprehensive CDR's)
• Address hiding (Keeping your internal network secure with PSTN calls)
• Internetworking between multiple protocols
• SIP profiles (message/header customization)
• Billing, cost counting

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• Low Pricing.
• Ease of use.
• Professional voicemail.

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• The way to configure is not so intuitive.
• It cannot show SIP ladder diagram directly.
• The learning curve is a bit steep.

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• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

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I rated Cisco Unified Border Element’s (CUBE) usability an 9 out of 10. It offers excellent flexibility, reliability, and integration with Microsoft Teams Direct Routing. However, its configuration can be complex for non-experts. Once properly implemented, it provides powerful SIP control, security, and scalability in both virtual and hybrid voice environments that we require.

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It is very powerful and secure. However, for most people, it is a bit difficult to learn how to configure and debug.

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We previously used other SBC's but weren't satisfied with the performance. The support wasn't there and constant RMA's for defective hardware. Although the CUBE is expensive, it saves time and resources on support. Robust features and no downtime in 3 years. I don't believe many vendors offer products to compete in this space. You will regret to decision to go with cheaper SBC's.

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I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

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• Positive impact, saving on monthly phone bills due to sip trunk migration.
• Positive, using a couple of CUBEs to concentrate several SIP trunk.
• Positive, using a couple of CUBEs to route several branch outbound and inbound calls.

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• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

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