Cisco Webex Experience Management (discontinued) vs. Elevio by Dixa
Cisco Webex Experience Management (discontinued) vs. Elevio by Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Elevio by Dixa | N/A | The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind. | N/A |
Cisco Webex Experience Management (discontinued) | Elevio by Dixa | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Elevio by Dixa | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Cisco Webex Experience Management (discontinued) | Elevio by Dixa | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Elevio by Dixa | |
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Likelihood to Recommend | 9.0 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Elevio by Dixa | |
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Likelihood to Recommend | Discontinued Products | Dixa No answers on this topic |
Pros | Discontinued Products | Dixa No answers on this topic |
Cons | Discontinued Products | Dixa No answers on this topic |
Likelihood to Renew | Discontinued Products | Dixa No answers on this topic |
Usability | Discontinued Products | Dixa No answers on this topic |
Support Rating | Discontinued Products | Dixa No answers on this topic |
Alternatives Considered | Discontinued Products | Dixa No answers on this topic |
Return on Investment | Discontinued Products | Dixa No answers on this topic |
ScreenShots | Elevio by Dixa Screenshots |