Elevio by Dixa

Elevio by Dixa

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Elevio by Dixa

Overview

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Pricing

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What is Elevio by Dixa?

The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://elev.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Elevio by Dixa?

The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind.

Elevio by Dixa Features

Customer Data Extraction / Integration Features

  • Supported: Help desk / support tickets

Customer Success Management Features

  • Supported: Automated workflow
  • Supported: Internal collaboration
  • Supported: Customer segmentation

CSM Reporting & Analytics Features

  • Supported: Engagement analytics
  • Supported: Dashboards

Security Features

  • Supported: Role-based user permissions

Platform & Infrastructure Features

  • Supported: Integration with Salesforce.com

Additional Features

  • Supported: Integration with Zendesk
  • Supported: Integration with Slack

Elevio by Dixa Screenshots

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Elevio by Dixa Integrations

Elevio by Dixa Competitors

Elevio by Dixa Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
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